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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that: 

  • You presented your bin by 7am
  • The bin was not collected by 4.45pm
  • The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

When we will collect

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

20th May 2025

We weren't able to collect trade refuse bins in these areas (we hope to come back on Friday, 23rd May):

  • Blackhill
  • Cairnbulg-Inverallochy
  • Crimond
  • Lonmay
  • Memsie
  • Rathen
  • St. Combs
  • St. Fergus and surrounding areas
  • Tyrie

15th May 2025

Household collections

We weren't able to collect bins in these areas in Westhill (we hope to come back next week):

  • Crombie Close
  • Crombie Drive
  • Crombie Wynd

Trade collections

We weren't able to collect bins in these areas (we hope to come back on Friday or next week):

  • Balmedie
  • Belhelvie
  • Blackhills
  • Boddam
  • Ellon
  • Foveran
  • Glendaveny
  • Hatton
  • Inverugie
  • Kingseat
  • Longhaven
  • Longside
  • Methlick
  • Newburgh
  • Newmachar
  • Pitmedden
  • Potterton
  • Tarves
  • Thunderton

14th May 2025

We weren't able to collect bins in these areas (we hope to come back by end of the week):

  • Balchares
  • Balgreen
  • Blackburn:
    • Ashgrove
    • Balbrogie Woods
    • Benview Terrace
    • Dalrymple Circle
    • Norman Gray Drive
    • Willowgrove
    • Woodburn Road
  • Castleton
  • Craigston
  • Cushnie
  • Fishrie
  • Foulzie
  • Gamrie
  • Gardenstown:
    • Bayview Road
    • Bracoden Road
    • Bracoden Terrace
    • Braygowan Road
    • Firth Street
    • Garden Crescent
    • Morven View Road
  • Gorrachie
  • Keilhill
  • Kemnay:
    • Paradise Road
    • St Brydes Road
  • King Edwards
  • Longmanhill
  • Mains Of Melrose 
  • Minnonie
  • Plaidy
  • Wester Greenskares

13th May 2025

Household collections

We weren't able to collect bins in these areas (we hope to come back by end of the week):

  • A947 between King Edwards and Banff
  • Balchers
  • Balhagardy
  • Crimond (we aim to return on Friday, 16th May)
  • Crimonmogate rural (we aim to return on Friday, 16th May)
  • Daviot
  • Dounpark
  • Fingask
  • Fraserburgh (we aim to return on Friday, 16th May):
    • Ailsa Court
    • Assynt Place
    • Barra Crescent and all the roads/streets next to it
    • Christian Watt Place and Drive
    • Craigellie Circle
    • Greenbank Road and Avenue
    • Jarvis Place and Court
    • Robbies Road and all the road/streets in this area
    • Smiddyhill Road
    • Westray Park
  • Gunhill
  • Keilhill
  • Lethenty Mill
  • Mains of Glack
  • Moncoffer
  • Plaidy
  • Rathen rural (we aim to return on Friday, 16th May)
  • Rattray rural(we aim to return on Friday, 16th May)
  • Whiteford

Trade collections

We weren't able to collect trade waste in these areas:

  • Blackhill
  • Cairnbulg-Inverallochy
  • Chapel of Garioch
  • Crimond
  • Daviot
  • Huntly
  • Insch
  • Lethenty
  • Lonmay
  • Memsie
  • Oldmeldrum
  • Rathen
  • St. Combs
  • St. Fergus (and surrounding areas)   
  • Tyrie

12th May 2025

Household collections

We weren't able to collect bins in Oldmeldrum and surrounding rural areas. We hope to return by the end of the week. 

Glass collections

We weren't able to collect glass in Fraserburgh and surrounding villages. We hope to return on Thursday, 15th May.

8th May 2025

We weren't able to collect bins from the Fyvie to Rothie rural area, Cadgers road from A920 to B992. We will catch up as soon as we can. 

7th May 2025

Household collections

We weren't able to collect bins in these areas of Peterhead (we hope to return the next day):

  • Academy Place
  • Buchan Terrace
  • Captain Gray Place
  • Cleveland Place
  • Coplandhill Crescent
  • Coplandhill Road
  • Eider Court
  • Frank Jack Court
  • Gadwall Place
  • Glendale Gardens
  • Glendale Road
  • Grange Road
  • Inverugie Cottages
  • Inverugie Court
  • Inverugie Road
  • Kirkburn Drive
  • Mallard Drive
  • Peter Buchan Drive
  • Pintail Place
  • Prince Street
  • Prunier Drive
  • Prunier Place
  • Queen Street
  • Ravenscraig Road
  • Station Place
  • Station Road
  • Teal Court
  • West Road
  • Westfield Place
  • Widgeon Walk
  • Windmill Road
  • York Street

Trade collections

We weren't able to collect bins in these areas (we hope to return the next day):

  • Blackhills:
    • Scottish Water, Forehill Treatment Works
    • BT Autos
    • Denholm
    • AJS Contract Cars Ltd
    • Eastern Fluid Power Ltd
  • Boddam:
    • Stirling, Rocksley Inn
    • Buchanness Lighthouse
    • Glenugie Boarding Kennels Limited
    • The Village Chipper
    • Carriages Prams Ltd
  • Glendaveny:
    • Norkram Ltd
    • Willowbank Training Centre
    • Taylor and Son Engineering Limited
    • The Willows
    • Northern Platforms and Stagings Ltd
  • Hatton:
    • Cruden Medical Group
    • Hatton Cruden School
    • Hatton Public Hall Committee
  • Inverugie: The New Hope Trust
  • Longhaven: Longhaven Shop
  • Longside:
    • Cemetery
    • Cairngall Garage
    • Longside Airfield
    • Flushing Workshop
    • Derek Forsyth Cars
    • Longside Premier, Londis Supermarket
    • Central Garage
    • Cornerstone Community Care
  • Nether Kinmundy:
    • Kinmundy Kennels
    • Kinmundy Mains
    • Eastern Teuchan, The Steadings