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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that: 

  • You presented your bin by 7am
  • The bin was not collected by 4.45pm
  • The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

When we will collect

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

17th September 2025

We weren't able to collect household bins in the following areas, we will collect on the next fibre cycle including excess, we will not be going back this week:

  • Burnhervie
  • Cottown
  • Clovenstone
  • Fetternear
  • Kemnay rural
  • Kirkton of Skene
  • Leschangie
  • Lyne of Skene
  • Thainstone
  • Westhill

16th September 2025

We weren't able to collect trade refuse bins in the following areas, we hope to be back by the end of the week:

  • Balmedie
  • Belhelvie
  • Cruden Bay
  • Ellon
  • Foveran
  • Newburgh
  • Newmacher rural
  • Potterton
  • Swailend
  • Tipperty

15th September 2025

We weren't able to collect trade refuse bins in Ellon we hope to be back by the end of the week.

10th September 2025

We weren't able to collect trade refuse bins in the following areas, we hope to be back by the end of the week:

  • ACE Winches
  • Aberchirder

We weren't able to collect trade glass bins in the following areas, we hope to be back by the end of the week:

  • Aberchirder
  • Alford
  • Auchnagatt
  • Banff
  • Boddam
  • Bridge of Alford
  • Clatt
  • Cruden Bay
  • Forgue
  • Huntly
  • Insch
  • Kennethmont
  • Kildrummy
  • Longhaven
  • Longside
  • Lumsden
  • Macduff
  • Montgarrie
  • Monymusk
  • Muir of Fowlis
  • New Deer
  • Old Deer
  • Oyne
  • Peterhead
  • Portsoy
  • Rhynie
  • St Fergus
  • Strathdon
  • Stuartfield
  • Turriff

9th September 2025

We weren't able to collect household bins in the following areas, we will take extra on the next collection date for this bin type:

  • Daviot
  • Durno
  • Gordonstown
  • Kirkton Park
  • Kirkstyle
  • Rothienorman
  • Rothiesbane
  • St Colms
  • Wellbrae
  • Whiteford
  • Whitemyres

8th September 2025

We weren't able to collect trade recycling bins in the following areas, we hope to be back by the end of the week:

  • Blackburn
  • Inverurie and rural
  • Kintore and rural

4th September 2025

We weren't able to collect trade glass bins in the following areas, we hope to be back by Friday 5th September:

  • Balmedie
  • Belhelvie
  • Ellon
  • Fyvie
  • Kingseat
  • Methlick
  • Newmacher
  • Newburgh
  • Pitmedden
  • Potterton
  • Tarves
  • Whiterashes

3rd September 2025

We weren't able to collect household bins in the following areas, we hope to be back by Friday 5th September:

  • Inverurie:
    • Boynds Crescent
    • Boynds Brae
    • Greentrees Grove
    • Threave Place
  • Sauchen
  • Sauchen to Ordhead loop

2nd September 2025

We weren't able to collect trade glass bins in the following areas, we hope to be back by the end of the week:

  • Auchnagatt
  • Boddam
  • Cruden Bay
  • Hatton
  • Longhaven
  • Maud
  • New Pitsligo
  • Old Deer
  • Turriff

28th August 2025

We weren't able to collect trade glass bins in the following areas, we hope to be back Monday 1st September:

  • Boddam
  • Fraserburgh
  • Ladysbridge
  • Macduff
  • New Pitsligo
  • Rosehearty
  • Whitehills