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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that: 

  • You presented your bin by 7am
  • The bin was not collected by 4.45pm
  • The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

When we will collect

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

24th July 2025

Trade collections: paper and card

We weren't able to collect trade waste bins in the following areas, we hope to come back on Friday 25th July:

  • Blackhills
  • Boddam
  • Cruden Bay
  • Glendaveny
  • Hatton
  • Inverugie
  • Longhaven
  • Longside
  • Smiddyhill
  • Thunderton

Trade collections: glass

We weren't able to collect trade waste bins in the following areas, we hope to come back the next week:

  • Aboyne
  • Banchory

 

23rd July 2025

Household collections

We weren't able to collect household bins in the following areas, we hope to come back on Friday 25th July:

  • Fraserburgh
    • Grattan Place
    • Commerce Lane
    • Charlotte Lane
    • Links Road
    • Barrack Lane
    • Hunters Lane
    • Albert Lane
  • Mains of Bruxie
  • New Deer
    • Kirkbrae Terrace
    • Gladstone Terrace
  • Techmuiry
  • Tyrie

 

We weren't able to collect household bins in these areas of Peterhead, we hope to come back on Friday 25th July:

  • Almanythie Road
  • Back Street
  • Backgate
  • Bath Street
  • Battery Park
  • Broad Place
  • Broad Street
  • Chapel Street
  • Charlotte Street
  • Cordiner Court
  • East North Street
  • Ellis Street
  • Erroll Street
  • Gladstone Road
  • Great Stuart Street
  • Harbour Street
  • Jamaica Street
  • James Street
  • Lodge Walk
  • Longate
  • Love Lane
  • Maiden Street
  • Marischal Street
  • Merchant Street
  • Narrow Lane
  • New Street
  • North Street
  • Park Lane
  • Port Henry Road
  • Prince Street
  • Queen Street
  • Roanheads
  • Rose Street
  • Seagate
  • Skene Street
  • St Andrews Street
  • St Peter Street
  • Thistle Street
  • Threadneedle Street
  • Union Street
  • Uphill Lane
  • Wallace Street
  • West Pier
  • Windmill Street 

22nd July 2025

We weren't able to collect household bins between Marykirk area and Hatton Mains. We hope to come back by Friday 25th July.

21st July 2025

We weren't able to collect glass trade waste bins in Fraserburgh and surrounding villages. We hope to come back by Friday 25th July.

18th July 2025

We weren't able to collect bins in these areas, please leave bins out we will try to return for these:

  • Millhead Farm
  • Newmill by the Glaick
  • Tarland to Newmill
  • West Newmill Steading

17th July 2025

We weren't able to collect bins in these areas of Turriff, we hope to come back by Friday 18th July:

  • Cornfield Place
  • Cornfield Road
  • Dunlugas
  • Garden Lane
  • Knockiemill Cottages
  • Muirden
  • Pirie's Lane
  • Smith Lane

15th July 2025

We weren't able to collect bins in these areas, we hope to come back by Friday 18th July:

  • Daviot
  • Inverurie rural
  • St Colms 
  • Wellbrae to A920
  • Wellbrae to B9001

10th July 2025

We weren't able to collect bins in these areas, we hope to come back on 11th July:

  • Aboyne
  • Auchenhove rural
  • Dess
  • Properties on left side of road heading towards Banchory, between Aboyne Service Station, Ballater Road, Aboyne and A93 back to Kincardine O’ Neil

9th July 2025

Trade collections: paper and card

We weren't able to collect bins in these areas, we hope to come back on 11th July, if not we will pick up excess waste next collection day:

  • Braemar
  • Crathes Café 
  • Tarland

Trade collections: refuse

We weren't able to collect bins in these areas, we hope to come back by 11th July, if not we will pick up excess waste next collection day:

  • Castle Fraser
  • Corsindae
  • Craigievar
  • Muir of Fowlis
  • Thainstone

3rd July 2025

We weren't able to collect bins in these areas of Stonehaven (we hope to come back on Friday, 4th July):

  • Allardice Street
  • Arduthie Road
  • Fetteresso Terrace
  • Man's Hill Avenue
  • Market Square
  • Robert Street
  • Turners Court

2nd July 2025

We weren't able to collect bins in Cookney and the surrounding areas. We hope to come back on Thursday, 3rd July.

1st July 2025

We weren't able to collect bins in these areas of rural Inverurie (we hope to come back on Friday, 4th July):

  • Cross of Jackston
  • Jackstown
  • Springleys
  • Westerton