Advice Leaflets

Leaflets on a number of topics have been prepared by Aberdeenshire Council to assist businesses comply with the law. These are listed below.

There is further guidance available via the Trading Standards Companion Website

 

Unfair terms in Consumer Contracts

 These short, animated videos will help businesses understand more about the law on using unfair terms and conditions with consumers.

 https://www.youtube.com/playlist?list=PLJREEEp2I-xe8y6Xl_VXzViZQ3Aj19OFX

 

Unfair Parking Charges

The purpose of this guidance leaflet is to provide information and advice to consumers who are in receipt of a parking charge notice (PCN) following a visit

parking charges leaflet for website

 

Counterfeit Products

What is a counterfeit product?

Counterfeit

 

Scams

A guide to Cons, Scams and Swindles affecting small businesses.

Scams

 

Crafters

A guide to various Trading Standards legislation including product safety affecting small scale crafters and makers of home made products.

Crafters

 

top of pageE-Commerce

Businesses who advertise or sell goods or services online must provide the customer with the following information: the full name and geographic address of the business; contact details including an email address.

Ecomm

 

Property Misdescriptions

Current legislation requires estate agents and property developers to describe property in a truthful and transparent manner. Not only must descriptions not be misleading but material information must also be disclosed to customers.

TGL.Estate Agents

top of pageTextile Products (Indications of Fibre Content) Regulations 1986

The regulations apply to any person who supplies or offers to supply textile products, in the course of a trade or business, in the United Kingdom. Also covered are advertisements intended for retail customers where the advertisements describe the textile product or products in enough detail to enable the products to be ordered.

 

Weights and Measures Act

Most packages sold in the UK must comply with the 'average quantity system' of weights and measures. Controls are applied principally at the point of production or importation, with strict tolerances to ensure that the average contents of a group of packages is at least the quantity stated on the label.

Average Quantity

top of pageAge Related Products

Legislation prohibits the sale of certain products to persons under certain ages. The following is designed to guide you through the requirements of the law and assist in compliance.

Under Age Sales

Video Recordings Act 2010

The packaging of any DVD or video cassette must comply with these requirements and they should not be supplied to anyone under the stated age (to be read in conjunction with the leaflet on Age Related Products).

Video Recordings Act

 

Hallmarking Act

Goods made from gold, silver and platinum must be hallmarked- this leaflet provides guidance on how the regulations apply;

Hallmarking.pdf

 

Packaging ( Essential Requirements) 2003

Manufacturers and packers of all kinds of goods must take the regulations in to account which could not only reduce packing costs but also protect the environment.

Packaging

 

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