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Career in ICT

Service DeskThis is an exciting time to be in ICT, the council is looking to use technology to support its continuous improvement, transformational change and flexible working initiatives. The opportunities are not just technical in nature. Dealing with people and understanding business processes are just as important as knowing about bits and bytes!

Our Service provides and maintains electronic systems and ICT Infrastructure addressing the needs of Aberdeenshire Council as follows:

  • ICT Service Desk and Customer Care
  • Desktop Support
  • Network and Systems Management
  • ICT Strategy and Business Analysis
  • Database Management
  • Software Development and Support
  • Information Security and Data Protection
  • Information and Records Management

What qualifications and experience do you need?

We are always on the look out for both newly qualified individuals (at every level, including school leavers) and those with proven experience.

School leavers will need to complete Standard Grade education including Maths, English and preferably an IT related subject.

Service DeskWe also look for people with more advanced ICT subject related qualifications at HNC/ HND, Degree and Postgraduate level. For those looking for college or university qualifications, Aberdeen University and Robert Gordon University offer a range of Computing courses at degree level while Aberdeen College and Banff and Buchan College offer computing courses at HNC and HND. We regularly take students on during their placement year and many of these students have succeeded in gaining permanent work with us later.

A previous background and experience in providing ICT services is clearly an advantage when applying for more senior and responsible professional positions.

Opportunities Available in ICT

Positions within ICT are demanding, require good interpersonal skills, good problem solving skills and a high level of initiative. Our employees are customer focused, committed and care about the quality of service they deliver.

There are a variety of roles available including:

  • Business Analyst
  • Database Administrator
  • Service Desk Analyst
  • Network Analyst
  • Applications Analyst
  • Project Leader
  • Support Analyst
  • Technicians (schools support)

Future Career Opportunities

Aberdeenshire WebsiteAberdeenshire Council is committed to developing staff in technical and line-management roles, to ensure appropriate skill levels , and to providing opportunities for career enhancement. The ICT Service utilise the best practice British Computer Society (BCS) guidelines within For those starting out, we offer a Professional Development Scheme.


Further Information

View our current vacancies within Aberdeenshire Council

Or contact:
ICT Service Support Assistant
Woodhill House
AB16 5GB
Telephone: 01224 664038