Repairs and maintenance
Information on how to report an emergency repair. Emergency contact numbers.
Information on how to report a non-emergency repair, the details you should provide and what you need to do before we arrive to fix it.
Information on our repair categories and the time it will take to complete the repairs.
Find out about our service arrangements during Met Office weather warnings.
Information on repairs to properties of new tenants.
Information about the repairs that may be charged to you.
Information on when we may restrict our repairs service.
Information on the Right to Repair scheme, what repairs qualify and details of compensation.
Information on the type of repairs we are responsible for as your landlord.
Information on the type of repairs you are responsible for as a tenant.
Information on our annual and ten yearly safety checks.
Information on our planned maintenance and improvements and how this may affect any repairs you report.
Information on how communal/block repairs are dealt with and what we are responsible for.
Information on the type of repairs we may charge you for.
Information on what works to expect prior to moving from a Council property, whilst the property is unoccupied, and what works will be completed when a new tenant has moved into a property.