To report Road Defects or Street Lighting faults:
- Email: roads@aberdeenshire.gov.uk
- Phone: 08456 08 12 05
- Text: 07624 82 07 22
In case of an emergency or outwith office hours:
-
Grampian Police
- Tel: 0845 600 5 700
To report Gritting or Snow Clearing issues:
- Email: roads@aberdeenshire.gov.uk
- Phone: 08456 08 12 05
To report damage to a Bridge:
- Email: bridges@aberdeenshire.gov.uk
Alternatively, contact your Local Roads Office.
When contacting us please provide as much information as possible, including:
- Town/Village
- Road Name/Location of the defect
- Defect details/Reference number of the faulty Lighting Unit
Trunk Roads:
- Bear Scotland
- Emergency Helpline Tel: 0800 587 1107
Utility Providers:
- British Telecom
- Tel: 0800 800 151 - Scottish and Southern Energy
- Electricity Tel: 0800 300 999 - National Grid
- Gas: Tel: 0800 111 999 - Scottish Water
- Customer Service Helpline Tel: 0845 601 8855
- Emergency Helpline Tel: 0845 600 8855
If the ownership of a damaged cover can be readily identified or if you have a complaint to make against the Utility whilst they are working on the road, please contact the relevant utility company at the number above.
Contact Details
Local Roads Offices
-
Banff and Buchan / Buchan
Cape House (map)
Seafield Street
Banff
AB45 1ED
Tel: 01261 813407
Fax: 01261 812072 -
Formartine / Garioch
Gordon House (map)
Blackhall Road
Inverurie
AB51 3WA
Tel: 01467 620981
Fax: 01467 624558 - Kincardine and Mearns / Marr
Carlton House (map)
Arduthie Road
Stonehaven
AB39 2DP
Tel: 01569 766266
Fax: 01569 765616
