Parentsportal: help

If for any reason you have not been able to set up access to parentsportal, please refer to the parentsportal.scot frequently asked questions (PDF 160KB). The FAQs are also available from the parentsportal.scot (link in the top right corner).

• Issues with registering, signing up or your account details
• Troubleshooting linking your child (PDF 1.9MB)
• Difference between main and secondary contacts (PDF 124KB)
• Viewing and printing timetable (PDF 644KB)

Schools closed during holidays

While your child's school can assist you if you have any issues, during holiday periods most school offices are closed and any messages left with the school may not be responded to, so please use information on this page.

Video guides

You can also watch videos with step-by-step guidance

Setting up access if you already have a myAberdeenshire account (5.44 minutes)

Setting up access if you don't have a myAberdeenshire account (7.56 minutes)