Out of hours emergency service
If you need an urgent community care service, outside office hours, please call 03456 08 12 06.
This service is available from 5pm to 9am weekdays and all weekend.
How we can help
The team is there to help anyone experiencing personal or family problems that reach a crisis at nights, weekends or bank holidays. They provide an emergency social work service in situations that can't wait until the social work offices reopen.
All phone calls are screened by experienced staff who'll prioritise those referrals that need to be dealt with as emergencies, and pass on other referrals to daytime services.
The office isn't staffed after midnight. But if your call is an emergency you'll be put through to someone.
When necessary, out of hours emergency service staff will visit you in your own home, in hospital, at a police station or at another relevant location.
We have social work offices and family resource centres throughout Aberdeenshire to help you with your social needs.
Out of hours responder service
We also run an out of hours responder service for home care users and sheltered housing tenants in crisis. Aberdeenshire Responders for Care at Home (ARCH) is available out with working hours.