Consumer Protection Service

Aberdeenshire Council Consumer Protection Service (also known as Trading Standards) enforces the criminal law to ensure businesses trade honestly and fairly.

Consumers and traders can ask for impartial advice and should bring to our attention any dishonest or unfair trading practice.

Consumers

If you are a consumer and would like some general information on your rights when purchasing goods and services please visit the consumer section from the list on the left.

If however you require consumer advice or wish to report a consumer “scam” please contact our partners Consumer Direct Scotland on 08454 040506 (Minicom users should call on 08451 28 13 84) between 8.00am and 6.30pm Monday to Friday and from 9.00am to 1.00pm on Saturdays.

To contact Consumer Direct Scotland visit their website at http://www.consumerdirect.gov.uk or click on the logo below

If you do not require consumer advice but wish to contact us about another matter you can email us on the following link. Please ensure you supply a postal address and telephone number to help us provide a prompt response. trading.standards@aberdeenshire.gov.uk

Business

We provide advice and assistance to traders in the Aberdeenshire area to help them comply with Consumer Protection legislation. We also have a licensing function and can offer metrological calibration services for businesses. For more information please visit our business section.