Missed Collections

 

 

 

 

Missed Refuse Collections Due to Severe Weather

If we cannot reach you to make a refuse collection because of severe weather during winter months, we will accept two extra black bags for collection alongside your refuse bin on the next refuse collection day. This is the ONLY time we can accept extra waste outwith the refuse bin. In the unlikely event that the weather forces us to miss two fortnightly collections, we will try to catch up on Saturdays.

 

Missed Recycling Collections Due to Severe Weather

If we miss your kerbside recycling collection due to severe weather, please use a Recycling Point or Centre if possible (subject to road and weather conditions). Alternatively, you can put out extra bags alongside your recycling box at your next collection. For safety, please put GLASS INSIDE YOUR BOX ONLY, NEVER IN A BAG. Please separate all other extra materials so that there is only one type of material in each extra bag (eg - only plastic bottles in one bag, only cans in another).

 

Missed Refuse or Recycling Collections When Not Due to Severe Weather

For missed collections not caused by severe weather, please call the Wasteline. If you are calling on the day of the missed collection, please call between 5pm and 6pm in case the collection is just running late. If you are calling after the day of the missed collection, you can call us any time between 8am and 6pm, Monday to Friday.

 

Need Another Recycling Box?

If you find that you have more material than you can fit in your box, regardless of regular or missed collections, please contact us for an additional recycling box, free of charge.

 

Missed Four-weekly Paper Recycling Collections

If we miss a four-weekly paper recycling bin collection, due to severe weather or vehicle breakdown, we will try to catch up as soon as possible rather than waiting another four weeks.

 

Free Recycling & Waste Disposal

Please note, you can also dispose of household refuse and recycling free of charge at Household Waste & Recycling Centres.