Request a bulky waste uplift
We operate a chargeable bulky uplift (sometimes known as special uplift) service for residents to dispose of larger waste items from the kerbside.
Before you book an uplift of bulky waste items there are things you need to know:
- How to request an uplift of a bulky item
- Alternative ways to dispose of your bulky items
- Items we can and cannot accept
- Uplift charges for bulky items
- Preparing for an uplift
- How to cancel an uplift booking
If the items you want to dispose of are damaged or can't be reused, you can request an uplift.
Please note we cannot arrange uplifts on Good Friday, May Day or during the week of Christmas.
Please have a list of the items you are looking to be uplifted ready along with your payment details.
After submitting your request we'll be in touch to agree a date to uplift the items. In some cases we'll need to arrange a visit to assess the items before we can schedule a date.
You can also request a bulky uplift by calling us on 0345 608 1207 or by completing the bulky uplift request postal form (pdf 128KB). You can make payment over the phone or at one of our service points.
On receipt of the request and payment we'll be in touch to agree an uplift date or if necessary, a visit to assess the planned uplift.
If you have items such as furniture, working electrical items and clothing that are in good condition phone the national re-use phone line on 0800 066 5820 or donate online. Items will be collected free of charge by a local organisation and reused.
(part of 4/8 items)
(individually priced items)
Household white goods
Refuse sacks (including garden waste)
Small and large electrical items
Small carpet (up to 12' by 12')
Carpet (over 12' by 12')
Freezer - American style
Moped, motorcycle car or motorcycle
Central heating boiler
Builder’s rubble and materials
Batteries (lead acid)
Please note we may need to arrange a visit to your home to assess the access and number of staff needed to remove your items.
Costs for bulky uplifts depend on the items being uplifted. No discount is given for a uplift of more than 8 items.
|Item||Charge (not subject to VAT)||Discounted charges *|
|Bulky uplift of up to 4 household items (eg sofas, chairs, cookers etc)||£26.30||£10.52|
|Bulky uplift of up to 8 household items||£52.60||£21.04|
|Bulky uplift of individual items (priced per item)||£33.78|
* To qualify for a discount, you need to be in receipt of either Council Tax or Housing Benefit. You will need to provide your benefit number to claim discounted price.
Your items should be left at the end of driveway/front of house for uplift by 7:00am on your booked day.
We are unable to assist with preparation of your items for the uplift. Our uplift staff will not enter your premises for the goods or uplift items that are not visible. Please remember only items you have told us about will be picked up.
For safety reasons, the seal around the door of a fridge/freezer should be removed and the door tied or taped shut.
If you need to cancel your uplift, please let us know two working days before the uplift date so we can refund the cost. If you inform us after this time then no refund will be paid.