Coronavirus (COVID-19)

View updates on coronavirus and council services. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.

Scottish Welfare Fund

The Scottish Welfare Fund is administered by councils in Scotland to provide financial support to people who are facing a crisis or need help to live in the community. It is normally a one-off grant for living expenses or household goods:

View The Scottish Welfare Fund information leaflet (pdf 641KB).

Crisis Grants

A Crisis Grant can help if you need money quickly because of an emergency or disaster, particularly if there is a threat to your health or safety. Examples of the types of items you can get a grant for include food, heating costs, toiletries, travel costs or costs for temporary accommodation. An emergency could be that your money has been lost of stolen or there has been a relationship breakdown and you have nowhere to stay. A disaster could be there has been a serious flood or fire that has damaged your property.

Grants are available to people who do not have any other way of paying for what they need. As they are grants, they do not need to be paid back.

Applicants should be aged 16 or over and should normally be entitled to or receiving:

  • Income Support
  • Income based Jobseeker's Allowance
  • Income related Employment and Support Allowance
  • Universal Credit
  • Savings Pension Credit
  • Guaranteed Pension Credit
  • A payment in respect of one of the above benefits whilst the claim is being processed

However, whilst being in receipt of one of these benefits satisfies the eligibility test for a grant, it is not essential.

The key eligibility test is the severity of the applicant's situation and the likely impact on them and their family of not getting a grant.

Community Care Grants

A community care grant can help if you need money towards items that will allow you to stay in your own home, rather than go into care. A grant can also help if you are coming out of care or prison or have been homeless and need help to set up home. Examples of the types of items that you might get a community care grant for include furniture, carpets and household equipment like a cooker or washing machine. You could also get a grant if you are helping to care for a prisoner who is on home release from prison.

A Community Care Grant may not be awarded if you or your partner has savings of over £700 if you are below pension age, or £1200 if above pension age.

Applicants should be aged 16 or over and should normally be entitled to or receiving:

  • Income Support
  • Income based Jobseeker's Allowance
  • Income related Employment and Support Allowance
  • Universal Credit
  • Savings Pension Credit
  • Guaranteed Pension Credit
  • A payment in respect of one of the above benefits whilst the claim is being processed

However, whilst being in receipt of one of these benefits satisfies the eligibility test for a grant, it is not essential.

The key eligibility test is whether or not the grant is necessary to allow the applicant to retain or establish a settled way of life in the community.

COVID-19 Self-isolation Support Grant

The Scottish Government has committed to providing a grant of £500 to individuals who are in receipt of low income benefits and who will experience reduced earnings as a result of being required to self-isolate to prevent the spread of COVID- 19. This will support people who would otherwise struggle to be able afford to comply with the requirement to self-isolate.  It will provide them with the financial support they need to meet their basic needs during the 14 day period in which they are unable to work.

In order to be eligible for a self-isolation grant you MUST have been required by the NHS Test and Protect Service to self-isolate as a result of COVID-19, either because you have tested positive for coronavirus, have recently been in close contact with someone who has tested positive or are awaiting a test result. The Self-Isolation Support Grant does not cover people who are self-isolating after returning to the UK from abroad, unless they have tested positive for coronavirus or have been told to stay at home and self-isolate by the Test and Protect Service. In addition this grant does not cover people who have voluntarily decided to self-isolate.

You must also meet the following criteria:

  • Your period of self-isolation must have started on or after 28 September 2020, and;
  • You must be employed or self-employed and;
  • You must be unable to work from home and will experience reduced earnings as a result; and
  • You should be in receipt of, or have been awarded one of the benefits listed below.

View the benefits which meet the criteria:

  • Universal Credit
  • Working Tax Credit
  • Income-based Employment and Support Allowance
  • Income-based Jobseeker’s Allowance
  • Income Support
  • Housing Benefit
  • Pension Credit

If you are on the NHS Self-isolation Test and Protect list one of our advisors will contact you direct on your chosen contact number to establish if you are eligible to apply. In the meantime if you have any queries please contact us on 01467 537400.

How to apply

In order to use the online application you may need to allow the pop-up. To do this, click on Options when prompted followed by 'Always Allow'.

You can apply for a Crisis Grant or Community Care Grant online. Alternatively you can complete The Scottish Welfare Fund application form (pdf 124KB) and send it to:

Aberdeenshire Council
PO Box 18533
Inverurie
AB51 5WX

You can also apply by telephone on 01467 537400.

View Scottish Welfare Fund privacy notice (pdf 197KB).

If you are entitled to apply for the COVID-19 Self-isolation Support Grant, you will be contacted by one of our advisers who will discuss the grant application criteria with you.

Appeal a decision

If you disagree with the outcome off a claim you should ask us to review our decision, explaining why you don't agree. This is called a first tier review.

For more information view the challenging decisions leaflet (pdf 307KB).

If you are still unhappy with our decision you can ask the Scottish Public Services Ombudsman to carry out an independent review. The Ombudsman is not part of the council and the service is free.