Retail Premises

The health and safety policy document consists of 3 main parts:

  • The general policy statement
  • The organisation and responsibilities for carrying out the policy
  • The arrangements for ensuring health and safety of employees.

Accident Arrangements

  • Details of the first aid facilities and trained members of staff
    Accident book location
  • Reporting procedures under RIDDOR
  • Contacts at the nearest hospital/GP, etc

Fire Safety Arrangements

  • Fire precautions and procedures for staff to take in the event of a fire
  • Fire escape routes
  • Contacts at the fire department
  • Details on inspection procedures to ensure fire safety


  • Identification of person(s) responsible for training
  • Details of the specific training and supervision required for each job
  • Information on the methods of identifying training requirements
  • Details on the type and the location of training records

Hazardous Substances

(subject to risk assessment)

  • Location of COSHH data sheets for substances, these may include cleaning chemicals etc
  • Identification and location of suitable storage areas
  • Safety requirements for use of substances e.g. personal protective equipment
  • Procedure for introducing a new chemical

Electrical Equipment

  • Procedures for checking for electrical safety
  • Details of who carries out visual checks/formal checks
  • Action to be taken in the event of a problem
  • Protective systems to be used when using equipment outdoors, e.g. an RCD should be used with high-pressure hoses
  • Contact details for electrician

Gas Appliances

  • Details of the examination scheme for gas appliances
  • Action to be taken in the event of a problem
  • Contact details for Corgi registered service/repair workers

Manual Handling

(subject to risk assessment)

  • Measures to be taken to minimise manual handling, e.g. when receiving deliveries, filling shelves, packing goods etc
  • Training details

General Safety Requirements

(subject to risk assessment)

  • Methods of keeping traffic routes free from obstruction
  • Prevention of slips, trips and falls
  • Cleaning regimes and procedures

Rules for Visitors and Contractors

  • Report to management on arrival and departure.

Safe Use of Machinery

  • Details of training requirements for staff
  • Safety precautions to be taken when using equipment e.g. food slicer, compactor, etc

Welfare Facilities

  • Staff toilet provision
  • Staff rest area provision including non smoking facilities
  • Adequate heating, ventilation, lighting, etc

Pest Control Arrangements

  • Name and contact details of pest control company

Lone Working

  • Provision of training of lone workers to understand the risks and take the necessary precautions
  • Instructions on how to raise the alarm in an emergency
  • Regular use of a contact system e.g. 2 hourly telephone contact

It must be borne in mind that this is not an exhaustive list of subject matters. Not all of the above areas may be applicable to your business.

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