Enforcement Policy Statement

This policy is intended to provide guidance for officers involved in the enforcement of trading standards law, and to inform business and consumers on the enforcement activities of the service.

View Enforcement Policy 2015 (PDF 194KB).

Monitoring and Review

Service managers continually review the actions of enforcement officers to ensure compliance and complaints are investigated fully. The quickest way to complain is to contact the enforcement officer concerned. Alternatively, complaints can be made using the Councils' official complaints procedure, which is set out in the step-by-step guide "Tell Us What You Think".