Community mediation

Our Housing Service provides a free mediation service to all residents, irrespective of tenure. Mediation can help resolve disagreements between neighbours and other groups relating, for instance, to noise, parking, rubbish, children, pets, fences, damage to property. 

We have used mediation with great success since 2004 and while it is often seen as an Early Intervention tool it can be used at any stage of a disagreement. 

Make a referral

Council tenants can make a referral by contacting our local housing offices. Private sector or owner occupiers can get in touch with Community Safety Housing Officers by emailing