Who to phone in an emergency
Find out who to contact in urgent situations:
- Out of hours emergency service
- Urgent social care or someone at risk of harm
- Concerned about flooding
If the emergency or crisis is life threatening, phone 999. If you are worried about someone who is ill, call NHS 24 on 111.
Our out of hours emergency service is available 5pm to 9am weekdays and all weekend. For non-emergency situations, view office telephone numbers.
|Housing repairs||03456 08 12 03|
|Homelessness||03456 08 12 03|
|Social work||03456 08 12 06|
In an emergency where there is a threat to public safety, call emergency service 999 and ask for Fire or Coastguard.
For help with flood defences eg sandbags phone 03456 081205 (8am - 6pm) or Police Scotland on 101 (6pm - 8am). View Aberdeen City Council flooding emergency information.
Aberdeen City and Aberdeenshire councils also manage the emergency planning function. Officers in the two authorities will bring an emergency plan into operation should there be a major flooding incident.
This plan will coordinate emergency and support services to those affected, including the setting up of reception centres. The Housing services of both authorities have a duty to provide emergency accommodation in the aftermath of such emergencies.