Issues with our phones
We are having intermittent issues with our phone lines. We are working with our suppliers to resolve them. If you can't get through please hang up and re-dial. We apologise for any inconvenience caused.
Lockdown restrictions have been reinstated in Aberdeen City as of Wednesday, 5th August 2020. Non-essential travel to the city from Aberdeenshire should be avoided until further notice. View more information about the impact of the Aberdeen City lockdown published by the Scottish Government.
Local authorities and partner agencies across Scotland – including Aberdeenshire Council – have been working together as cases of coronavirus (COVID-19) emerge across the country. In this section you can find out about support and advice available if you are affected by coronavirus and current arrangements for council services.
If you are a British Sign Language (BSL) user, please watch our video explaining current arrangements for council services. You can also request the information in this section to be translated for you via contactSCOTLAND-BSL, the online British Sign Language interpreting service.
Easing down lockdown restrictions
Current status: Phase 3
Test and protect
Test and Protect programme is Scotland's approach to preventing the spread of coronavirus in the community. Find out how you can help to stop the spread of coronavirus.
Painting a picute of COVID-19
Help us understand the impact of COVID-19 on individuals and communities by completing a community assessment survey (open until 30th August 2020).
Support for businesses
View support available for businesses, guidance for licence holders, trading standards advice, workplace guidance and environmental health advice including food law, essential services and key workers.
View how we can support businesses to help them re-open safely and Phase 3 guidance for businesses on physical distancing produced by Scottish Government.
Communities, people and volunteering
Updates on council services
Bins and recycling
View current arrangements and changes to waste and recycling services.
Schools and childcare
Health and social care
Find out about changes to health and social care services.
View information and guidance for our commissioned providers of social care services. Includes a daily reporting form for critical care services.
More council services
- Planning and environment
- Environmental health
- Building standards
- Roads, car parks and bus services
- Community Learning and Development (CLD)
- Children’s social work services
- Parks, open spaces and landscape services
- Sport and leisure facilities
- Council offices
Grampian Coronavirus (COVID-19) Assistance Hub
A focal point for information and assistance for anyone affected by coronavirus anywhere in Grampian, linking them up with someone who can help. It is anything from picking up and delivering shopping or medicines, walking pet or having someone to chat to, to help with feeling of isolation.
We have decided to close all offices to the public with immediate effect. Customers will be required to use online services or call us through the Contact Centre to get the help, advice and support they require.
The advance sale of lairs (where not associated with an interment) at Aberdeenshire cemeteries has been temporarily suspended. This suspension includes associated administrative processes such as lair transfers and the selling of unwanted lairs to the council.