Coronavirus (COVID-19)

In this section you can find out about support and advice available if you are affected by coronavirus (COVID-19) and current arrangements for council services. 

If you are a British Sign Language (BSL) user, please watch our video explaining current arrangements for council services.  You can also access coronavirus information on the British Deaf Association website.

Latest restrictions

Scotland has moved out of the levels system, with some measures to remain in place for the meantime. An overview of recent changes is available.

Find out what you should do to stay safe and protect others.

Health and hygiene

View general information about health and hygiene.

You should:

  • Wear a face coverings
  • Avoid crowded spaces
  • Clean hands and surfaces regularly
  • Stay 1m away from other people
  • Self-isolate and get tested if you have symptoms
  • Download the Protect Scotland app

Test and protect

Test and Protect programme is Scotland's approach to preventing the spread of coronavirus in the community. Find out how you can help to stop the spread of coronavirus.

View translated Test and Protect information

Testing for people with or without symptoms

If you have symptoms, isolate immediately and book a test.

If you have no symptoms you can order test kits to be delivered to your home or visit one of our community testing units.

To find out more about testing, please watch NHS Grampian video guides, available in different languages.

Communities, people and volunteering

Make a request for assistance if you are affected by coronavirus. We will link you up with someone who can help.

Community resilience fund

Community food fund

Advice for volunteers and community groups including food preparation advice

Support from rural partnerships

Financial help and assistance for residents

Neighbour issues during coronavirus

Order free sanitary products to your home

Council offices

Our Service Points reopened on 26th April 2021. Other council offices remain closed. Customers can still use online services or call us through the Contact Centre to get the help, advice and support they require.


We are unable to accept cash or cheque payments at the moment but card payments can be made online or by phoning the automated payment line 03456 081201 (choose option 1).

Burial services

The advance sale of lairs (where not associated with an interment) at Aberdeenshire cemeteries has been temporarily suspended. This suspension includes associated administrative processes such as lair transfers and the selling of unwanted lairs to the council.

View advice for funerals in Aberdeenshire during COVID-19 (pdf 1.31MB).