myAberdeenshire app privacy notice

The Data Controller of the information being collected is Aberdeenshire Council.

The Data Protection Officer can be contacted at Town House, 34 Low Street, Banff, AB45 1AY Email: dataprotection@aberdeenshire.gov.uk

Your information is being collected to use for the following purposes:

Use of your postcode and address (if entered in Settings) to look up and provide waste collection details specific to your address – the user has the choice whether to provide details
Use of your name, phone number, postcode, address, and email address to respond to you if you request a response to a Support or Fault Report form submission – the user has the choice whether to provide details during the form submission
Use of your name, postcode, and address (if ‘include diagnostic data’ is selected in a Support request) to diagnose issues and respond to you – the user has the choice whether to provide details during Support form submission
Use of your name, phone number, and/or email address to respond to you regarding a Customer Survey submission – the user has the choice whether to provide details during the form submission

Your information is being collected by Aberdeenshire Council.

The legal basis for collecting the information

Legitimate interests

Your information will be shared with the following recipients or categories of recipient

Not applicable

Countries to which the data is transferred and stored

Not applicable

Retention period for the data

Postcode and address if entered in the Settings screen is held on the device until the app is uninstalled

Name, phone number, postcode, address and email address, if provided in relation to a Support or Fault Report submission, is held on our server for a period of 3 months.

Name, phone number, and/or email address, if provided in relation to a Survey is held on our server for a period of 3 months.

The following automated decision-making, including profiling, will be undertaken

Not applicable

Your rights

Please note that you have the following rights:

to withdraw consent at any time, where the legal basis specified above is consent
to lodge a complaint with the Information Commissioner’s Office (after raising the issue with the Data Protection Officer first)
to request access to your personal data
to object, where the legal basis specified above is performance of a public task or legitimate interests
to data portability, where the legal basis specified above is consent or performance of a contract
to request rectification or erasure of your personal data, as so far as the legislation permits