Gas servicing

 

Who is responsible for servicing gas appliances in my home?

We are required by law to inspect gas appliances that we have given your home. You must let us have access to do these safety checks.

You will be told when your annual safety check is due. If you are not able to provide access on the date given, please contact the gas servicing contractor on the number provided and arrange another date.

It is critical that you give access to your home. If you do not, we will start legal proceedings to gain entry. We will charge you the cost of gaining entry and any additional costs.

 

Who is responsible for servicing a gas central heating system I have installed?

Gas Safe LogoIf you install a gas central or water heating system to your home, we will maintain and service it. You must get our written permission before installing the system and we must approve the type of boiler that you intend to use. The installation must be carried out by a Gas Safe registered engineer.

If you ever leave your home you may be able to claim compensation for approved work that you have carried out. You need to apply in writing to your local Housing office for compensation 28 days prior to the end of your tenancy, or within 21 days of your tenancy ending.


Who is responsible for servicing a gas fire or cooker I have installed?

We will not service or repair a gas fire or cooker that you have installed. The appliance is your responsibility and you must make sure that it is serviced each year by a Gas Safe registered engineer.

If you are thinking about installing a gas appliance such as a cooker or focal point gas fire you must get our written permission to do so. It is essential that the installation is done by a Gas Safe registered engineer.

If you ever leave your home you may be able to claim compensation for approved work that you have carried out. You need to apply in writing to your local Housing office for compensation 28 days prior to the end of your tenancy, or within 21 days of your tenancy ending.

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