Development Management - customer charter and feedback
The customer charter (pdf 1.19MB) sets out the service standards that you can expect when you interact with Development Management. It also explains how to give feedback which helps to shape and improve our services as well as what to do if things go wrong and you wish to make a complaint.
If you would like to make a compliment, comment or complaint please fill out our Have Your Say online form.
We analyse all feedback and comments. Your input is helping us to improve the services we provide to you. Thank you for helping us to directly improve the way we do things.