Ready2Go bus services

Ready2Go logoReady2Go is an on-demand bus service offering a flexible service that allows you to travel when it is convenient for you.

Availability

Ready2Go availability will depend on the demand of other passenger trips and the positioning of buses at the time. If a timetabled bus service operates at the time you wish to travel you will be provided with the details of the appropriate journey.

How to book

Bookings can be made at short notice, on the day of travel, or up to 7 days in advance.

You can book for yourself and anyone accompanying you. Adults can book for children.

There are two ways you can book your journey:

You need to book for each trip as the bus will not pick up passengers who have not booked.

What you need to provide

When booking you need to provide a start and end location for your trip. The app can be used to save your favourites. If you phone to book you will be asked to provide a mobile phone number so you can receive text updates. 

Pick up and drop off times

You can request to 'depart now' or choose a departure or arrival time.

If you wish to travel as soon as possible and book to 'depart now' you will be provided with the bus stop location and estimated pick-up and drop-off times of an available Ready2Go bus. If a bus isn’t available you may need to try a later time.

If you wish to travel at a future time you can request a departure or arrival time and you will receive confirmation of your Ready2Go booking.

You may want to choose an arrival time rather than a departure time, for example if you are travelling to attend an appointment. The system will calculate a pick-up time to ensure you arrive on time and you will receive text confirmation of the pick-up time shortly before you are due to be picked up.

If you have requested a pick-up time your scheduled pick-up time may vary from your requested time. The actual pick-up time will be confirmed shortly before the time you requested at the time you made your booking. Please look out for a text notification and be ready to make your way to your bus stop, if you are not already there, in time for the scheduled pick-up time.

When the bus arrives at your bus stop please indicate to the driver that you wish to board.

If the bus is delayed for some reason on its way to pick you up, you can track it on the app or phone 01467 535 333 for an update.

Your bus may stop to pick up and drop off other passengers who have booked to travel at the same time and this may involve a detour off your route. If you are using the app you can use it to check your estimated arrival time at your destination.

How to cancel your trip

If you have booked a bus and are unable to travel please cancel your trip to avoid us sending the bus on an unnecessary journey and to free up the bus for other intending passengers. If you need to cancel please try to give at least 30 minutes' notice. You can cancel using the app or by phoning the booking office on 01467 535 333.

How to amend your booking

If you have booked a bus and you need to amend your booking you will need to cancel it and request a new booking.

Ready2Go fares and ticketing

Bus fares, which are paid in cash on the vehicle, are based on zones. Single, return, 10 Journey, weekly and 4-weekly tickets are available. Free Scotland-wide bus pass holders and children under the age of 5 travel free. View further information on fares and ticket types.

Details of the most popular fares are included in the Ready2Go Around Inverurie section.

Contact

For any general enquiries email a2bdialabus@aberdeenshire.gov.uk.