We have decided to close all offices to the public with immediate effect and we no longer accept cash or cheque payments. Please use our online services or call us through the Contact Centre to make a payment or get the help, advice and support you require. The hubs opened in our schools will continue to operate as planned.
View further updates on coronavirus (COVID-19).
Contact Roads team
To report gritting or snow clearing issues:
To request a new grit bin, get a re-fill for an existing grit bin or report a damage:
To report damage to a bridge:
- Email: firstname.lastname@example.org
For out of hours emergencies contact Police Scotland.
If your query is in relation to any roads related item, other than those mentioned above please email email@example.com
Trunk roads are maintained by BEAR Scotland. To report trunk road issues visit BEAR Scotland website.
AWPR – A90 from Stonehaven roundabout to Ellon South roundabout and A956 from Charleston to Cleanhill roundabout are maintained by Aberdeen Roads Limited. To get in contact email firstname.lastname@example.org.
If the ownership of a damaged cover can be readily identified or if you have a complaint to make against the Utility whilst they are working on the road, please contact the relevant utility company at the number above.
Banff and Buchan area and Buchan area
Formartine area and Garioch area
Kincardine and Mearns area and Marr area