Contact Roads team
In addition to the challenges posed by the recent winter weather, we are targeting our resources to respond to the impact of Storm Arwen. We have redeployed staff from across to the council to: perform critical duties; staff our assistance hotline; and to provide on the ground support for our communities.We are responding to enquiries in date and priority order and as a result there may be a delay in responding to some enquiries.To help us manage these as quickly and efficiently as possible, we ask for your help to avoid calling back our Housing, Roads and Waste lines if possible, if you have already logged a request with us, and thank you for your patience and understanding during this time.
View contact details for our Roads team.
Road and street lighting faults
To report road defects or street lighting faults:
- Report non-emergency faults online
- Telephone: 03456 081205 (8:45am to 5pm, Monday to Friday) or 101 out of hours
- Twitter: @AbshireHelp
Grit bins, gritting and snow clearing
To report gritting or snow clearing issues:
- Report winter maintenance issues online
- Telephone: 03456 081205 (8:45am to 5pm)
To request a new grit bin, get a re-fill for an existing grit bin or report a damage:
- Make a grit bin request or report damage online
- Phone 03456 081205 (8:45am to 5pm)
Bridges
To report damage to a bridge email bridges@aberdeenshire.gov.uk.
Out of hours emergencies
For out of hours road emergencies contact Police Scotland on 101.
Trunk roads and AWPR
Trunk roads are maintained by BEAR Scotland. To report trunk road issues visit BEAR Scotland website.
AWPR – A90 from Stonehaven roundabout to Ellon South roundabout and A956 from Charleston to Cleanhill roundabout are maintained by Aberdeen Roads Limited. To get in contact email enquiries@aberdeenroads.com.
Utility providers
If the ownership of a damaged cover can be readily identified or if you have a complaint to make against the Utility whilst they are working on the road, please contact the relevant utility company at the number above.
General email address
If your query is in relation to any roads related item, other than those mentioned above please email roads@aberdeenshire.gov.uk
Local Roads offices
Banff and Buchan area and Buchan area
St.Leonards
Sandyhill Road
Banff
AB45 1SD
Formartine area and Garioch area
Gordon House
Blackhall Road
Inverurie
AB51 3WA
Kincardine and Mearns area and Marr area
Viewmount
Arduthie Road
Stonehaven
AB39 2DQ