Coronavirus (COVID-19)
View updates on coronavirus and council services. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.
Issues with our phones
We are having intermittent issues with our phone lines. We are working with our suppliers to resolve them. If you can't get through please hang up and re-dial. We apologise for any inconvenience caused.
Contact Roads team
To report road defects or street lighting faults:
- Report online
- Telephone:03456 081205 (8:45am to 5pm)
- Twitter: @AbshireHelp
To report gritting or snow clearing issues:
- Report online
- Telephone: 03456 081205 (8:45am to 5pm)
To request a new grit bin, get a re-fill for an existing grit bin or report a damage:
- Make a grit bin request or report damage online
- Phone 03456 081205 (8:45am to 5pm)
To report damage to a bridge:
- Email: bridges@aberdeenshire.gov.uk
For out of hours emergencies contact Police Scotland.
If your query is in relation to any roads related item, other than those mentioned above please email roads@aberdeenshire.gov.uk
Trunk roads are maintained by BEAR Scotland. To report trunk road issues visit BEAR Scotland website.
AWPR – A90 from Stonehaven roundabout to Ellon South roundabout and A956 from Charleston to Cleanhill roundabout are maintained by Aberdeen Roads Limited. To get in contact email enquiries@aberdeenroads.com.
If the ownership of a damaged cover can be readily identified or if you have a complaint to make against the Utility whilst they are working on the road, please contact the relevant utility company at the number above.
Local Roads offices
Banff and Buchan area and Buchan area
St.Leonards,
Sandyhill Road,
Banff,
AB45 1SD
Formartine area and Garioch area
Gordon House
Blackhall Road
Inverurie
AB51 9WA
Kincardine and Mearns area and Marr area
Carlton House
Arduthie Road
Stonehaven
AB39 2QP