Coronavirus (COVID-19)

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Coronavirus information for health and social care service providers

Aberdeenshire health and social care partnership logoCoronavirus (COVID-19) is having an impact on our Health and Social Care services. These services are provided by the Aberdeenshire Health and Social Care Partnership (AHSCP). Commissioned service providers help the AHSCP to provide adult health and social care services across Aberdeenshire.

On this page you can find information and guidance on coronavirus and related issues for our commissioned providers of social care services:

If you are a British Sign Language (BSL) user, you can have this information translated via contactSCOTLAND-BSL, the online British Sign Language interpreting service.

Daily reporting form for critical care services

We are asking commissioned service providers who provide critical care to send us daily updates. This will give us an overview of provider capacity across Aberdeenshire and help us to identify any high-risk areas.

Critical care services are:

  • care at home
  • supported living
  • older people services
  • adult residential services

A new daily reporting form should be completed and submitted by 4pm each day, 7 days a week, by commissioned service providers who provide critical care.

Email us if you have any questions about the form.

Personal protection equipment

Guidance on the use of personal protection equipment (PPE) from Public Health England. Of particular importance is table 2 recommended PPE for primary, outpatient and community care.

This short video by Public Health England demonstrates how to safely put on and remove PPE. This guidance is for health and social care settings involving possible cases of COVID-19. Duration: 6:44minutes

Guidance about best practice putting on and removing PPE from the National Infection and Control Manual. Includes step by step images for putting on and removing PPE.

PPE posters - 4 A3 sized posters are available to download from Health Protection Scotland's website.

NHS National Services Scotland triage centre for social care personal protection equipment (PPE) supplies for the COVID-19 response telephone number: 0300 303 3020.

What to do if someone displays symptoms

Check the clinical guidance on this page.

Contact the Health Protection Team at NHS Grampian for advice and support. They can be contacted by email or by telephone 01224 558520.

Clinical guidance

COVID-19 clinical guidance for social care settings, letter from the Chief Medical Officer, Chief Nursing Officer and Chief Social Work Adviser.

Clinical advice on COVID-19 to support those working with adults in long term care such as residents of nursing home and residential care settings.

Clinical guidance for the management care at home, housing support or sheltered housing to prevent and prepare for infection in people receiving these services.

Guidance about COVID-19 from Health Protection Scotland for those working in social or community care and residential settings.

Advice from regulatory bodies

Advice on mental health care and treatment from the Mental Welfare Commission.

Guidance for services from the Care Inspectorate.

Regulatory changes for social services sector from the Scottish Social Services Council.

Support for businesses and third sector organisations

Fair work expectations, joint statement by the Scottish Government and Scottish Trades Union Congress (STUC).

Grants to help businesses with COVID-19 impact from the Scottish Government.

Support for Aberdeenshire business community.

The Scottish Council Voluntary Organisations (SCVO) Coronavirus Third Sector Information Hub.

Support for key workers

Guidance to employers about supporting coronavirus key workers from the Scottish Government.

Aberdeenshire emergency child care provision for key workers, information for key workers who have no alternative childcare arrangements.

Definition and status of key workers, letter from the Cabinet Secretary and COSLA. Links to lots of useful information and guidance is available in the appendix.

Testing for key workers

COVID-19 testing for key workers is available at 4 drive-through facilities in Grampian: Jubilee Hospital Huntly, Aberdeen Airport, Foresterhill Lea at ARI, and beside Linkwood Medical Practice in Elgin. The test involves taking a single throat and nose swab. Swabs must be taken on, or before, day 5 since symptoms started.

To request a test, complete the NHS Grampian COVID-19 Drive Through Testing form.

The NHS Grampian staff testing team will phone to discuss the request and appointment details. They aim to reply to emails within 24 hours, to provide a test appointment the next day, and results by phone call or text in the next 24 hours to the person who was tested (parent or guardian if child tested).

If a key worker has high temperature or a new continuous cough and has to self-isolate for 7 days, they can ask to be tested. A negative test result means they can to return to work once they are well enough, even if that is before 7 days.

If a key worker is in household isolation for 14 days because they live with someone who has high temperature or new continuous cough, they can ask for their household member or members with symptoms to be tested. A negative test result means the 14 day household isolation period is lifted immediately and the key worker can return to work.

Supporting information

Links to local information:

Coronavirus (COVID-19) guidance from the Scottish Government. Includes information for healthcare workers, carers and unpaid carers.

Contact us

Email us if you have any questions: