Services for people with sensory impairment

We provide a number of services for people with sensory impairment - visually impaired, blind, hearing loss , deafblind. Working in partnership with other agencies and the health service to provide a range of mainstream and specialist services. Mainstream social work services are services provided to people with a range of different needs. They may include, for example, care at home or day care services. Specialist services are especially designed to meet the specific needs of people who are blind, deaf or have a visual impairment or hearing loss.

Your needs are assessed to find out which services you require - called a community care assessment. A social worker or a member of the Visual Impairment team does the assessment.

There may be a charge for some services. The amount you will be expected to pay depends on your income. This is explained at your assessment, before you agree to a particular service. There isn't a charge for the assessment of your needs or welfare benefit checks.

Visual impairment services

Our Visual Impairment Team provides a full social work, rehabilitation and mobility service to people with a significant sight loss and their carers.

We visit you in your home to offer advice, support and access to a range of equipment to help you to keep your independence. Services include:

  • full assessment of need
  • helping you cope with everyday tasks, such as cooking, housework and personal care
  • demonstration of, and access to, a wide range of resources and equipment
  • training you in independent travel skills
  • providing access to specialist social groups
  • NHS low vision services and ophthalmology services
  • accessing information in alternative formats
  • easy access to talking books and newspapers
  • helping you maximise reading and writing skills using new equipment and technology

We hold the register of blind and partially sighted people in Aberdeenshire. But our services are not dependent on being registered, and are available to anyone with significant sight loss.

We work in partnership with the health and community care teams, and with colleagues in education, to give an integrated service. We also give sensory awareness training in-house and to other organisations.

For more information about these services or to make a referral, please call the Visual Impairment Team on 01467 536700 or email visualimpairment@aberdeenshire.gov.uk. Or contact your local social work office and ask for the Visual Impairment Team.

Hearing loss services

The term "deaf" is used to describe those with a hearing loss, including hard of hearing, deafened, deafblind and people who use British Sign Language.

Our social work service provides services to deaf people and their families. To find out more information about what support can be given please contact your local social work office.

Deaf Action provides information, advice and specialist equipment to deaf people. Their service includes:

  • assessing and installing specialist equipment
  • advising on hearing loss and how to cope
  • information about services from other organisations
  • drop in sessions in locations around Aberdeenshire

For more information about the support Deaf Action can give you or to make a referral, please contact:

Deaf Action Inverurie Office
Inverurie Hospital
Upperboat Road
Inverurie
AB51 3UL

Call or text: 01467 629 604
Email: aberdeenshire@deafaction.org 

Deafblindness services

People are considered deafblind if they 'have a severe degree of combined visual and auditory impairment resulting in problems of communication, information and mobility' (Breaking Through Report 1989).

We have an agreement with Deafblind Scotland to provide a Guide Communicator Service. This service can be used to so deafblind people can to join in local activities, go to college, or visit a friend.

The service aims to:

  • promote independence
  • provide stimulation
  • encourage integration into the community

The Guide Communicator acts as the eyes and ears of the deafblind person so they can take part in activities otherwise closed to them.

Referrals to this service can be made by health or social work staff, or by self referral. For more information about this local service, please contact:

Deafblind Scotland
21 Alexandra Avenue
Lenzie
Glasgow
G66 5BG

Call or text: 0141 777 6111
Email: info@deafblindscotland.org.uk

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