Missed refuse or recycling bin collections

What you need

To report a missed bin collection you will need to provide us with your address details, name and telephone number.

We may not be able to collect your bins if there is adverse weather. If this is the case, we will empty your bin with any excess waste you gathered, during the next scheduled collection for that bin.

How long will it take

It will take approximately 5 minutes to complete this form.

What happens after

Our waste depot will be informed about the missed collection. If you provide an email address we will send you a confirmation of the reported missed bin.

Alternative ways

Please call Wasteline after 4pm on your collection day if your bin has not been emptied.