Waste and recycling services - Coronavirus
Due to the Coronavirus (COVID-19) outbreak, we might have to introduce changes to our waste and recycling services over the weeks and months to come depending on staffing levels and the government guidance.
On this page you can find out about the current service arrangements (we update this information regularly):
- Kerbside collections
- Household recycling centres
- Ballater Saturday collection point
- Bulky items collections
- Assisted collections
- What to do with your rubbish if you have COVID-19 symptoms
- Seasonal garden waste points
- Bin delivery and repair
- Compost bin sales
- Litter, dogs bins and street cleansing
- Community events and litter picks
We also post the latest news and arrangements on our Facebook page.
All bin collections are currently operating as normal. Please put out your containers for collection for 7am on your collection day as there may be changes to your collection time.
Please look out for your neighbours and check they are able to put their bins out. Also, please leave enough space for the bin lorry to get through by parking off street on your bin day if at all possible.
It may not be possible to come back for missed bins until your next scheduled collection day. Please do not call us to report a missed bin, instead please check for updates on our Facebook page. and sign up for bin notifications on myAberdeenshire mobile app.
All waste must be contained within the bins – we do not accept side waste as handling bags directly is a health risk to bin crews.
To save space in your bins, avoid buying items with excessive packaging where you can, squash air out of plastic bottles, stack plastic pots inside each other, put paper and card inside a cereal box, squeeze air out of non-recyclable waste bags and compost your garden waste at home.
Bin crews provide a critical service to empty bins to ensure public health is maintained. Please let them get on with their essential job – keep a safe distance away.
All recycling centres are now closed.
The recycling centres were closed to discourage non-essential travel as per government guidelines and to ensure that, with increasing staff absence levels resulting from COVID-19, we can focus on continuing to empty bins. It is safer for everybody if we collect your waste, rather than everybody taking their waste to recycling centres.
Please act responsibility and dispose of all your recycling and waste using the bins you have at home.
Leaving items at the gates to our recycling centres constitutes fly-tipping and enforcement action will be taken against those responsible.
The Saturday collection point at Church Square car park and roads depot on South Deeside Road in Ballater has been suspended until further notice.
Bulky waste uplifts are suspended from 19th March 2020 until further notice. We will do our best to honour the bookings already made and paid for.
Due to changes in staff, waste and recycling assisted collections may be collected by a different crew and at a different time. Please make sure your containers are easily accessible and visible. We may have to change where we collect and return your bins from and to.
All contaminated waste (for example tissues, cleaning cloths, wipes and masks) must be double-bagged and both bags used tied. Keep the double-bagged waste for 72 hours in a place that can't be accessed by other people or pets, before putting the double-bagged waste in your non-recyclable waste bin. The bin can then be put out for collection as normal.
Our garden waste points are suspended until further notice.
Repair and replacement of blue and black bins and uplifts of any unwanted waste containers is suspended. We are prioritising delivery of containers to new build houses and to replace bins damaged by collection lorries.
Compost bin sales are suspended for now. Please use a compost heap instead for your garden waste or search online for ideas for a DIY compost bin.
There will be reduced street cleansing, including street sweeping and litter bin emptying. Please take litter and dog waste home with you where possible.
All public events hosted by our Community Waste Officers have been cancelled for the meantime.
East Grampian Coastal Partnership – Turning the Plastic Tide – have cancelled all beach cleans. Keep Scotland Beautiful have suspended Keep Scotland Clean 2020 events, so we can't support community litter picks. This includes loans of litter pickers, collection and disposal of collected litter.