Scam prevention products

As part of the Protecting our Community initiative we offer a number of scam protection solutions. You can request them by either:

• by emailing trading.standards@aberdeenshire.gov.uk
• completing an online application form

View the consumer advice privacy notice (PDF 219KB).

Once we we receive your request we will get in touch to discuss your individual circumstances and needs.

Protecting our Community is a commitment by the council's Trading Standards team to raise the standard of businesses operating within the region, whilst empowering and protecting consumers from rogue traders.  

Doorbell cameras

We can provide doorbell cameras to vulnerable consumers who have been targeted by doorstep callers.

The doorbell camera provides the homeowner with an opportunity to see who is at the door before it is answered, enabling options of ignoring the caller or declining their visit, without engaging directly with them. 

The device is provided free of charge and can empower consumers and make them feel safe and secure in their own home, helping to protect them from unsolicited doorstep callers.

Please note, a smart phone is required to view images from the camera.

Call blocking devices

We can provide call blocking devices to vulnerable consumers who have been targeted by unwanted telephone calls.

The call blocker provides the homeowner with an opportunity to filter out unwanted calls while allowing trusted contacts such as family members through. If a caller is not recognised the device will ask them to identify themselves, enabling options of accepting or rejecting the call. 

The device is provided free of charge and can empower consumers and make them feel safe and secure in their own home, helping to protect them from unwanted telephone calls.

'No cold calling' stickers

We can provide 'No Cold Calling' stickers to consumers for display at their home to deter doorstep callers. These can be fixed to the gate of a property or on the house door.

Talks and presentations

We can deliver talks and presentations to community and voluntary groups, charities and other local gatherings. They can relate to doorstep crime and scams but also other functions overseen by the Trading Standards team such as product safety, weights and measures and illicit goods.