Accessibility statement for aberdeenshire.gov.uk

This accessibility statement applies to:

• Council's main website: www.aberdeenshire.gov.uk
• Online forms: online.aberdeenshire.gov.uk
• Website publications: publications.aberdeenshire.gov.uk

This website is run by Aberdeenshire Council. We want as many people as possible to be able to use this website. This means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen 
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We also aim at making the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible, for example:

• Some of our online forms are not fully keyboard or screen reader accessible
• Some pages have incorrect heading structure or they include empty headings
• Some of our links are not worded or styled properly to be accessible
• Some of our documents are not fully accessible to screen reader software
• Some images are missing a text alternative or don't provide a meaningful one
• Some of our videos don't have captions

Feedback and contact information

If you find any problems not listed on this statement or think we are not meeting accessibility requirements, please contact our web team.

If you need information from this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the relevant team or local office. If you are not sure who the relevant team is, please contact our web team. We will consider your request and get back to you in 10 working days.

You can use the Scottish Government's online interpreting video relay services called contactSCOTLAND-BSL to get in touch with us. We can also arrange a British Sign Language (BSL) interpreter if you contact us in advance.

If you cannot view maps showing council buildings or sites, please contact the relevant team or local office or contact our web team for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).