Building work completion
Once building work is complete you need to notify us so that we can perform a final inspection and issue you with your completion certificate. Find out more about the completion process:
Apply for a completion certificate
Once building work is complete you can submit your completion certificate online using the ebuilding standards portal or in paper by completing Form 5 - Completion certificate - submission and sending it to our correspondence address. Alternatively, your agent may submit on your behalf. Please note that a completion certificate can only be submitted or issued if your Building Warrant is still valid / hasn’t expired.
If your Building Warrant has expired you can apply for an extension online using the ebuilding standards portal or in paper by completing Form C - Application to extend period of validity of a building warrant. Remember to submit the application with the appropriate fee and send it to our correspondence address.
The Completion Certificate submission form should be accompanied by all the documentation requested on the CCNP. Please note if you have an outstanding Amendment to Building Warrant the Completion Certificate Submission form will be refused. Please wait until the Amendment to Building Warrant application is approved until you apply for the Completion Certificate.
If a Form Q is noted on the CCNP the owner or agent should contact the approved Certifier of Design (structural engineer) to obtain a signed Form Q.
Your case surveyor will check your application and any other additional information required, then contact you to arrange the completion inspection.
This inspection is to check that the completed work complies with the building regulations and matches the approved plans and specifications. We may also raise issues with the documents that support your submission.
Once the final inspection has been conducted and everything is correct, we will issue an acceptance of your completion certificate.
Keep your completion certificate for your records as it will be required if you sell the property.
If, during the final inspection, we identify any issues that require changes, we will send you a letter detailing what needs to be done.
If any major changes have occurred, we will issue a completion rejection letter and you will be required to submit an amendment to building warrant application. You can do this online via the ebuilding standards portal or in paper by completing Form B - Application for amendment to a building warrant and sending it to our correspondence address.
We will carry out a new inspection when the application is approved and any remedial works completed. We will then issue a completion certificate if the work is satisfactory.