Community based transport services

Community transport services

This list highlights some of the community transport services operating within the Aberdeenshire area. Please note that this list is not comprehensive - there are other projects that provide voluntary transport on an informal basis.

Alford Car Transport Service (ACTS)

The aim of the charity is to enable people to attend health and similar related appointments, where public or family transport is unavailable or inappropriate.

This service is not restricted to older people. We are pleased to help anyone who has a genuine need and has no one to help with transport. For those with special needs who wish to take an escort or wheelchair/walking aid with them, we do ask for more notice. We can also transport children but ask that a parent/guardian accompanies the child.

Passengers are not charged for the service but may wish to contribute to the charity. Envelopes addressed to ACTS are available for this purpose.

The journeys we cover include:

  • hospital admissions and discharges
  • hospital appointments
  • hospital visits
  • GP surgery
  • dentist, optician and chiropodist
  • nursing home visits
  • carer and other group meetings
  • compassionate needs
How to book

To make a booking phone 019755 64237, preferably between 10 and 12am, Monday to Friday. An answering machine facility is available at other times. If possible please give at least 24 hours notice.

If you need to cancel or postpone a journey, please contact us immediately.

Volunteer drivers

All our drivers are volunteers who give their time freely to help those in need, especially in our rural area where transport is non-existent or unsuitable.

Drivers must have a full driving licence and full comprehensive insurance cover. They are provided with an ID card.

If you would like to volunteer as a driver, phone 019755 64237 between 10-12am Monday to Friday.

Ballater Royal Deeside Ltd

Ballater Royal Deeside Ltd. has a community minibus that is available for use by local community groups.

Ballater Royal Deeside Ltd. run a fortnightly shopping service from Braemar to Ballater and Banchory on a Tuesday.  The transport is free but donations to sustain the service are welcome.

To book a seat on the bus call 01467 535333.

Ballater Royal Deeside Ltd.
The Old Bank House
Ballater
Telephone: 013397 55467

Mearns and Coastal Healthy Living Network

Mearns and Coastal Healthy Living Network is a charity that provides activities and services to improve the health and well being of older people. This includes help with shopping and transport. You can contact them at 01561 378130.

Pitmedden Community Bus

This service is run by volunteers to provide people from the Tarves and Pitmedden areas with transport to Ellon Episcopal Church.

The bus leaves Tarves at approximately 10.25am on Sunday, returning at 12.30pm.  This service operates on passenger demand. To book a place on the bus phone 01358 720366.

Silver Circle Hospital Voluntary Driver Scheme 

Contact the Strathdon Medical Centre (telephone: 019756 51209) if you need transport for appointments to:

  • Hospital
  • Dentist
  • Optician
  • Chiropodist
  • Physiotherapist
  • Local Clinics

A contribution is expected towards expenses:

  • £5 for journeys to Aberdeen and Huntly
  • £3 for journeys to Alford and Aboyne
  • £1 to local clinics in Strathdon

Co-ordinated by The Silver Circle Support Group. Funded by a grant from Aberdeenshire council plus contributions and local fundraising.

Cromar Volunteer Patient Transport Group 

Cromar Volunteer Patient Transport Group is a volunteer transport service for non-urgent medical, health or similar appointments. It operates for people in Cromar who do not qualify for the Scottish Ambulance Patient Transport service and who have no access to other means of transport. It can help patients get to a variety of different appointments including, but not limited to: hospital admissions, hospital clinics, dental appointments, opticians, chiropodists, GP surgeries and Physiotherapy sessions.

You can book transport by phoning the co-ordinator on 07790585977. Generally at least 48 hours notice is required.

Aberdeenshire Community Transport Forum

The Aberdeenshire Community Transport Forum (ACTF) was established in June 2001 to improve communication between the Council and local community transport providers. It aims to provide a forum for the exchange of best practice, and to allow debate on issues of mutual interest. Forum meetings are attended by various community transport operators, representatives of the Council, the local Community Transport Association Development Worker, and other interested parties.

If you are currently involved in voluntary or community transport provision or are considering setting-up a local project and you are interested in attending Forum meetings, contact Passenger Transport Unit by emailing public.transport@aberdeenshire.gov.uk or phoning 01467 538103.

For advice on setting-up and developing a local community transport scheme please contact the Community Transport Association on 0345 130 6195 or email advice@ctauk.org.

Community transport training

The following community transport training is available:

  • Local Training for Minibus Drivers (training in MiDAS, minibus driver awareness scheme)
  • Local Training for Passenger Assistants (training in PATS, the CTA-sponsored Passenger Assistant Training Scheme)
  • Fire and Evacuation from a Minibus
  • Community Transport Association (CTA) Training

Local groups offering community transport training:

  • Banffshire Partnership, Boyndie, telephone 01261 843598  (training for minibus drivers and passenger Assistants)
  • Buchan Dial-a-Community Bus, Maud, telephone 01771 619191 (training for minibus drivers, Passenger Assistants training and fire and evacuation training)
  • Mearns Community Transport, Laurencekirk, telephone 01561 377000
  • NETT (North East Transport Training), phone 07818 448664  can provide MiDAS, PATS, Minibus Emergency evacuation training, CPC, D1, Road safety presentations and Community Transport consultancy.

Community transport funding 

We are able to offer small one-off grant funding of up to £3,000 to assist groups who would like to provide a new community transport service, or to help existing groups to pilot a new service or purchase equipment not already grant funded.

To find out more please call 01467 539084.

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