National Entitlement Card for over 60s and disabled people
If you are over 60, or have a disability, you could be eligible for free bus travel to get around Scotland and your local area. The National Entitlement Card (NEC) scheme also allows for free travel for companions where required by eligible disabled people of any age, including children under 5:
Existing cards: renew, replace or update your details
You can manage your card online via getyournec.scot. The portal lets you request a renewal or replacement of your existing card and update your details.
You will have to sign in to access the portal. If you already have the myAberdeenshire account, you can sign in with your myAberdeenshire details.
Alternatively you can contact us by phone or email to request to renew or replace a card. Please provide your name, date of birth, address details and a reason for replacement.
Please see the eligibility criteria on getyournec.scot before applying.
How to apply
You can apply for an over 60s NEC from two weeks before your 60th birthday. We will not be able to process any applications received before this date.
You need to provide the following with your application:
- proof of person
- proof or photograph
- proof of residence
- proof of your disability if applicable
For more information on acceptable proofs visit the NEC website. Please note that proofs provided have to be original only if you are returning the application in person. If you are applying by post, email, or online, please send copies of the evidence.
You can apply online via the getyournec.scot website, where you will have to sign in to access the form. You can sign in with your myAberdeenshire details if you already have an account.
Apply on paper
To apply on paper, please complete the National Entitlement Card application form (PDF 195KB). You can also request a copy of the form by contacting the NEC team or collect it from one of our offices accepting applications.
Completed applications should be returned to us via email where possible. If emailing is not possible and you can validate documents at our offices accepting applications, or send your application by post to our NEC office.
Please be aware that applications submitted using a paper application will take considerably longer to process.
Offices accepting paper applications
The following council offices accept and validate applications:
- Service points
- Aboyne Social Work Office
- Banchory Social Work Office
- Fraserburgh Benefits office
- Laurencekirk Housing and Social Work
- Portlethen Social Work Office
Please check our office opening hours before travelling.
Apply at a post office
You might be able to apply for a bus pass at a post office. Not all post offices offer this service so please check where the document validation service is offered first.
The application form available at post offices is different from the council form. If you apply using the post office form, which is blue, you can either validate the application there or or email your application to us. The post office won’t be able to validate it if you apply using the council form.
National Entitlement Card Office
Telephone: 03456 081208
Post: Freepost Access Aberdeenshire