View updates on coronavirus (COVID-19) and council services. A postcode checker has been launched to make it easy to find out what the COVID protection level is where you live. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.
Scotland-wide free bus scheme (National Entitlement Card)
If you are over 60 or have a disability, you could be eligible for free bus travel to get around Scotland and your local area. You can access this via the National Entitlement Card (NEC), your pass to free bus travel in Scotland:
View the eligibility and conditions for over 60s and disabled travellers on the Travel Scotland website.
Please note that we won't be able to process applications made more than 2 weeks before the 60th birthday.
To apply, please complete the National Entitlement Card application form (pdf 166KB). You can request a copy of the form by contacting the NEC team or collect it from one of our offices accepting applications.
To complete your application you will need to provide supporting documents with the form.
Completed applications (with supporting documents) should be returned to one of our offices accepting applications, where your documents will be validated. If you can't reach a service point please email or post it to the NEC office.
We will need you to provide proof of person, proof or photograph and proof of residence with your application.
If you have a disability you will also need to provide proof of your disability. The documentation you will need to provide depends on the type of disability that you have.
For more information on acceptable proofs visit the NEC website, however please note proofs provided have to be original only when returning the application in person. If you are applying by post or email please send copies of the evidence.
Apply at a post office
You might be able to apply for a bus pass at a post office. Not all post offices offer this service so please check this with your post office.
Please note the application form available at post offices is different than the council form. If you apply using the post office form (blue form), you can either validate the application there or at one of our offices accepting applications. The post office won’t be able to validate it if you apply using the council form.
If your application is urgent, we recommend that you return it to a council office.
For replacement cards please contact us by phone or email, providing your name, date of birth, address details and reason for replacement.
Due to COVID-19 some of our service points and local offices remain closed so please check closures and opening times before making your trip.
- Service points
- Aboyne Social Work Office
- Banchory Social Work Office
- Fraserburgh Benefits office
- Laurencekirk Housing and Social Work
- Portlethen Social Work Office
National Entitlement Card Office