Housing Improvement Programme

View current arrangements for the Housing Improvement Programme during the Coronavirus (COVID-19) outbreak.

Improvement works are upgrades we do to your home as part of our 4 year Housing Improvement Programme (HIP). Year 3 of the programme has started in stages throughout 2020 and 2021, as each of the 4 HIP contractors finishes year 2 works at different times. The programme has been delayed, as works were put on hold during the coronavirus (COVID-19) lockdown from March to July 2020 and again from Christmas 2020 until 26th April 2021.

Please be aware that we are currently experiencing delays to some works because of global supply chain issues.

The HIP is part of our 30 year business plan which allows us to plan for improving our council houses and flats. This planning helps us to meet statutory requirements such as the Energy Efficiency Standard for Social Housing.

We have to do these works to meet our obligations to you, about the quality and safety of your home, and to meet those standards set by the Scottish Government. Please play your part and accept the improvements we need to do and make the HIP a success.

HIP contractors

There are 4 contractors operating in 4 different areas:

Types of improvement work

The main types of improvement works included in the HIP are upgrades to:

  • kitchens
  • bathrooms
  • heating systems
  • doors
  • windows
  • wall insulation (cavity and external)
  • rewiring
  • re-roofing
  • dormer window
  • communal door entry
  • solar photovoltaic (PV) roof panels 

We arrange these works into two separate groups:

  • Inside works such as kitchens, bathrooms, rewiring and heating systems
  • Outside works such as wall insulation, new roof covering and solar PV roof panels

Works on windows and doors may be in either inside or outside work groups.

We can also carry out Internal Wall Insulation to those homes that need it, but only when they are unoccupied during a void period.

Guides to upgrades

Our guides provide you with information about the different types of upgrades and what will happen during the works:

Important changes to published guides

Outside Works: Solar Photovoltaic Roof panels (PVs), Internal Aerials: The new PVs on your roof may weaken the signal to your internal loft TV aerial. TV aerials are a tenant’s responsibility and you would therefore have to look to your own aerial contractor to give you advice on how to rectify this situation, for example reposition the aerial or add a booster to the system. Neither the council nor our contractors will be responsible for this.