Parking Fines (Excess Charge Notices)
We issue car parking fines when you have not adhered to the conditions of use of a car park. Find out more about:
- Reasons you may have received a parking fine
- How to pay a parking fine
- How to appeal a parking fine
- Processing an appeal
- Contact details
The quicker you react, the less you pay. View our payment scales.
If you have received an Excess Charge Notice (ECN), this is because you have not adhered to the conditions of use of the car park. Excess Charge Notices are most commonly issued as a result of a failure to display a valid parking ticket, parking outwith a marked bay or not displaying a valid Blue Badge.
Please ensure you obtain and display the correct ticket, display your Blue Badge if you have one and always park within the marked bays.
Full conditions of use can be read in the Aberdeenshire Council Off Street Parking Order(s) 2014.
You will need to have your Excess Charge Notice (ECN) reference and your vehicle registration handy. You will need to provide your name, address and card details for the online payment.
If your ECN begins with a V or a 9 or if you have lost your ECN, please contact us.
Three payment scales are available (details are provided on the ECN):
- Instant payment £20: pay online or at the Pay and Display machine (coins or card) within 24 hours of issue of ECN
- Discount payment £40: pay online or by cheque (for payments made after 24 hours and within 14 days of issue of ECN)
- Full payment £60: pay online or by cheque (for payments made after 14 days of issue of ECN)
You can pay your cark parking fine:
- online by credit or debit card (a 1.5% surcharge is applied if using a credit card)
- by post using our address - cheques or postal orders should be made payable to Aberdeenshire Council (please do not send cash through the post)
You can challenge a parking fine if you believe you have not breached the car park conditions. Appeals must be made within 14 days of receiving a notice. Before making an appeal, you can check the list of valid reasons and invalid reasons.
You will need to provide the ECN reference, vehicle registration, name, address, email, reasons for your appeal and any supporting evidence.
You can also appeal a parking fine by sending an email or letter to the Car Parks team. We cannot accept by telephone or in person.
We will review any photographic or body worn camera evidence when assessing an appeal. We will also examine any evidence you have provided.
If it is found that our staff have been subjected to verbal or physical abuse your ticket will not be cancelled. We will not cancel an ECN where false allegations or inaccurate information has been provided.
We will let you know the outcome of your appeal within 20 working days. You will be required to make a payment if your appeal is unsuccessful.