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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that: 

  • You presented your bin by 7am
  • The bin was not collected by 4.45pm
  • The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

When we will collect

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

11th June 2025

Household collections

We weren't able to collect bins in these areas:

  • Banff (we hope to come back by end of this week):
    • Academy Drive
    • Adison Crescent
    • Thompson Road
    • Walker Avenue
    • Wilson Road
  • Balmoral Estate (we will take extra t the next collection day):
    • Craiglourachan
    • Garbh Corrie
    • Little Craig Cottages
    • Rhebreck
    • Tigh na barr
  • Inverurie (we will come back on Thursday 12th June):
    • Boynds Brae
    • Boynds Crescent
    • Boynds Drive
  • Macduff (we hope to come back by end of this week):
    • Garden Street
    • High Street
    • James Street
    • Souter Street
    • Tocher Street

Trade collections: paper and card recycling

We weren't able to collect bins in these areas (we hope to come back on 13th June):

  • Blackhills
  • Boddam
  • Glendaveny
  • Hatton
  • Inverugie
  • Longhaven
  • Longside
  • Thunderton

10th June 2025

We weren't able to collect bins in these areas (we aim to return by the end of the week):

  • Bogton
  • Fattahead 
  • Forglen
  • Greenlaw
  • Insch rural 
  • Kirkton
  • Kirkton of Alvah
  • Mid Culbeuchly
  • Oldtown of Ord
  • Pole of Itlaw
  • Weachyburn

9th June 2025

We weren't able to collect bins from Whitehorse Terrace, Balmedie. Please leave bins out, we aim to return on 10th June. 

4th June 2025

Trade collections: paper and card recycling

We weren't able to collect bins in these areas (we will collect on the next collection date):

  • Alford
  • Bridge of Alford
  • Keig

3rd June 2025

Food waste collections

We weren't able to collect food waste in the Daviot area. As we won't be able to come back this week we will collect food waste on next week's collection.

29th May 2025

We weren't able to collect bins in these rural areas of Fyvie (we hope to come back on Friday, 30th May):

  • Backhill
  • Burnend of Gight
  • Darnab
  • Gourdas
  • Greens
  • Lethenty
  • Macterry
  • Maryhill
  • Monkshill
  • North Millbrex
  • Steinmill
  • Tifty

28th May 2025

We weren't able to collect bins in these areas (we hope to come back on Friday, 30th May):

  • Auchininna
  • B9025
  • Bogniebrae
  • Bogton
  • Carnouse
  • Clunie
  • Corse
  • Drumblade
  • Forglen
  • Forgue Conland
  • Hillbrae
  • Huntly rural
  • Inverkeithny
  • Kintore: Edelweiss (we will come back on Thursday, 29th May)
  • Mains of Mayen
  • Yonder Bognie
  • Ythanwells

27th May 2025

We weren't able to collect trade refuse bins in these areas (we hope to come back on Friday, 30th May):

  • Blackhill
  • Cairnbulg-Inverallochy
  • Crimond
  • Lonmay
  • Memsie
  • Rathen
  • St. Combs
  • St. Fergus and surrounding areas
  • Tyrie