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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that: 

  • You presented your bin by 7am
  • The bin was not collected by 4.45pm
  • The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre

When we will collect

Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

11th February 2025

Household collections

We weren't able to collect bins from these areas:

  • Balhargady
  • Daviot
  • Drum of Wartle and surrounding rural area
  • Fola Rule
  • Inverurie
  • Kirkton of Bourtie
  • Kirkton of Rayne
  • Lethenty
  • Moss head and surrounding rural area
  • North Rayne
  • Port Elphinstone

Trade collections

We weren't able to collect trade waste and recycling in these areas:

  • Chapel of Garioch
  • Daviot
  • Huntly
  • Insch
  • King Seat
  • Methlick 
  • Newmachar
  • Oldmeldrum
  • Pitmedden
  • Rhynie
  • Rothienorman
  • Tarves

7th February 2025

Household collections

We weren't able to collect bins from these areas (we hope to return on Monday, 10th February):

  • Burnside Faichfield
  • Dun-Bheagan
  • Faichfield Croft
  • Old Quarry House
  • Parkhill Farm
  • Sonas

Glass collections

We weren't able to collect bins from these areas (we won't be able to return for these):

  • Dounside
  • Dunecht
  • Echt
  • Kirkton of Skene
  • Logie Coldstone
  • Lumphanan
  • Tarland
  • Tornaveen
  • Torphins
  • Westhill

6th February 2025

Household collections

We weren't able to collect bins from these streets in Kintore (we hope to return on Friday, 7th February):

  • Allandale Gardens
  • Briggies Wynd
  • Castle Road
  • Castlefields Crescent
  • Castlefields Gardens
  • Castlepark Drive
  • Castlepark Grove
  • Castleview Avenue
  • Castleview Close
  • Castleview Court
  • Castleview Place
  • Craig Bank
  • Deer’s Den
  • Dinnie Place
  • Forest Road
  • Hallforest Avenue
  • Hallforest Close
  • Hallforest Crescent
  • Hallforest Drive
  • Henderson Crescent
  • Henderson Drive
  • Henderson Park
  • Ladywell Road
  • Lochburn Brae
  • Lochburn Drive
  • Mcfadden Crescent
  • Mcfadden Park
  • Ogilvie Crescent
  • Price Close
  • Price Drive
  • Townhead Terrace
  • Wellpark Gardens
  • Wellpark Road

Trade collections

We weren't able to collect trade recycling in these areas (we hope to return on Monday, 10th February):

  • Crudie
  • Cuminestown
  • Fyvie
  • Rosehearty
  • Sandhaven
  • Turriff

5th February 2025

We weren't able to collect bins from these streets in Kemnay (we hope to return on Friday, 7th February):

  • Kendal Road
  • Paradise Road

4th February 2025

Household collections

We weren't able to collect bins in these areas (we hope to return on Friday, 7th February):

  • Daviot:
    • Kirkton Park
    • Kirkstyle
    • Wellbrae Terrace
    • Wellpark
  • St Combs
  • Whitemyres

3rd February 2025

Glass collections

We weren't able to collect glass in these areas (we hope to return later this week):

  • Belhelvie
  • Blackburn
  • Ellon
  • Hatton of Fintray
  • Kirkton of Skene
  • Oldmeldrum
  • Pitmedden
  • Potterton
  • Udny Green
  • Udny Station
  • Westhill

30th January 2025

Household collections

We weren't able to collect bins in these areas (we hope to return on Monday 3rd or Tuesday 4th February):

  • Banff:
    • Wood Street
    • Braeheads
    • George Street
  • Birks
  • Crombie Acres (we aim to return on 31st January)
  • Dawsons (we aim to return on 31st January)
  • Longmanhill 
  • Shalloch

Trade collections

We weren't able to collect bins in these areas (unless stated otherwise below, we will take extra on the next collection day):

  • Aboyne (we will come back on Friday 31st January)
  • Alford
  • Banchory (we will come back on Friday 31st January)
  • Bridge of Alford
  • Daviot
  • Dess (we will come back on Friday 31st January)
  • Durno
  • Insch
  • Kincardine O'Neil (we will come back on Friday 31st January)
  • Kirkton of Rayne
  • Lethenty
  • Lumsden
  • Old Rayne
  • Oyne
  • Rhynie
  • Whiteford

29th January 2025

Household collections

We weren't able to collect bins in these areas (we aim to come back on Friday 31st January unless stated otherwise below):

  • Auchronie
  • Ardo (we aim to come back on Saturday 1st February)
  • Blackchambers
  • Blairs:
    • Auchlunies
    • Heathcoat House lodge
  • Bridge of Muchalls
  • Cammachmore:
    • Elsick Mill
    • Mill of Kingcausie
  • Cortins
  • Craigie (we aim to come back on Saturday 1st February)
  • Dunecht
  • Fortnet
  • Kemnay:
    • Bennachie View
    • Burnett Road
    • Cairn Road
    • Fraser Place
    • Gordon Road
    • Wood Gardens
  • Kirkton of Skene
  • Marshalls
  • Methlick (we aim to come back on Saturday 1st February):
    • Gight  
    • Kirkhill
    • Riverside
  • Muchalls:
    • Stranathro Terrace
    • Monduff Road
    • Pheppie Road
    • Dunnyfell Road
  • Netherley: Netherley Lodge and Netherley House
  • Newtonhill:
    • Cranhill Place
    • Murry Road
    • Craig Place
    • Hillhead Road
    • Cranhill Brae
    • Bettridge Road
    • Skateraw Road
    • Whiteland Road
    • Headland Court
  • Portlethen:
    • Devenick Drive
    • Hillside Terrace
    • Bothiebrigs
    • Old Portlethen Road
  • Ury:
    • North Lodge Ury
    • Fishmyre

Trade collections

We weren't able to collect bins in these areas (we won't be able to come back, we will take excess on the next collection day):

  • Cullerlie
  • Dunecht
  • Echt
  • Midmar
  • Westhill