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Disruptions to bin collections

Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.

What to do if we missed your bin

If your bin was missed please leave it out in the first instance. 

If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting a missed bin please make sure that: 

  • You presented your bin by 7am
  • The bin was not collected by 4.45pm
  • The bin was not tagged

If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre. 

To view your household collections schedule, check your bin dates.

When we will collect

Where we don't otherwise indicate on this page, if we don't collect your bin within five days, we will collect excess on the next scheduled collection day for that same bin, unless it was originally tagged or not presented.

Recently missed bins

28th September 2026

We weren't able to collect trade glass bins from the following areas, we hope to return Thursday 1st October:

  • Fraserburgh
  • Mintlaw
  • New Pitsligo
  • Rosehearty
  • Sandhaven
  • St Combs

23rd September 2026

We weren't able to collect household bins from the following areas, we will return Thursday 24th September:

The Balmoral Estate:

  • All houses around Castle and stables
  • Balmoral Castle Cafe
  • Balmoral Fire Station
  • Easter Balmoral
  • Invergelder

Strathdon area - extra will be uplifted at next scheduled collection:

  • Cairngorm Glamping Site
  • Culfork
  • Fleuchats

22nd September 2026

We weren't able to collect household bins from the following areas, we will return Friday 25th September:

  • Cruden Bay
  • Cultercullen
  • Ellon
  • Logierieve
  • Mallard Road
  • Mill of Torry
  • Newburgh
  • Old Craig
  • Tarves
  • Udny

21st September 2026

We weren't able to collect household bins from the following areas in Huntly, we hope to return Tuesday 22nd September:

  • Deveron Park
  • Deveron Road
  • Kinnoir
  • Meadows

17th September 2026

We weren't able to collect trade card and paper from the following areas, extra will be uplifted next week:

  • Aboyne
  • Banchory
  • Lumphanan
  • Torphins