Disruptions to bin collections
Occasionally, bin collections are missed for a variety of reasons including weather conditions, road closures, or vehicles being in for maintenance and repair.
What to do if we missed your bin
If your bin was missed please leave it out in the first instance.
If the missed collection is listed on this page, you don't need to report it. If it isn't listed, before reporting it a missed bin please make sure that:
- You presented your bin by 7am
- The bin was not collected by 4.45pm
- The bin was not tagged
If you find yourself accumulating additional household recycling and waste, please remember you can take it to a recycling centre.
When we will collect
Where we don't otherwise indicate on this page, if we didn't collect your bin within five days, we will collect excess on the next collection day for that same bin, unless it was originally tagged or not presented.
Recently missed bins
14th February 2025
We weren't able to collect bins from Blackhall Crescent in Tarland. We will try to return during week beginning 17th February.
13th February 2025
Household collections
We weren't able to collect bins from these areas:
- Inverurie (we will come back on Friday 14th February):
- Millfield Avenue
- Rutherford Folds
- Strathburn Gardens
- Westhill:
- Berryhill
- Broadshade
- Crombie Acres
- Dawson Brae
- Dawson Drive
- Dawson Way
- Dawson Wynd
- Keirhill Avenue
- Keirhill Road
- Keirhill Way
- Meadowlands (we will come back on Friday 14th February)
- Skene Avenue
- Skene Crescent
- Skene View
- Westhill Heights (we will come back on Friday 14th February)
Trade collections
We weren't able to collect bins from these areas:
- Aboyne (we hope to come back on Friday 14th February)
- Balmedie
- Banchory (we hope to come back on Friday 14th February)
- Ellon
- Finzean (we hope to come back on Friday 14th February)
- Methlick
- Newburgh
- Newmachar
- Pitmedden
- Potterton
- Strachan (we hope to come back on Friday 14th February)
- Tarves
12th February 2025
Household collections
We weren't able to collect bins from these areas:
- Badenscoth
- Cowley
- Dunecht
- Fisherford
- Huntly rural (we will come back on Friday 14th February)
- Inverurie (we will come back on Thursday 13th February):
- Portsdown Crescent
- Portsdown Road
- Portsdown Park
- Gadieburn Drive
- Gadieburn Place
- Kemnay
- Kintore
- Kirkton of Skene
- Leylodge
- Logie Newton
Trade collections
We weren't able to collect bins from these areas:
- Alford
- Castle Fraser
- Echt
- Glenkindie
- Kemnay
- Methlick
- Monymusk
- Muir of Fowlis
- Pitmedden
- Sauchen
- Strathdon
- Westhill
11th February 2025
Household collections
We weren't able to collect bins from these areas:
- Balhalgardy
- Daviot
- Drum of Wartle and surrounding rural area
- Fola Rule
- Inverurie
- Kirkton of Bourtie
- Kirkton of Rayne
- Lethenty
- Moss head and surrounding rural area
- North Rayne
- Port Elphinstone
Trade collections
We weren't able to collect trade waste and recycling in these areas:
- Chapel of Garioch
- Daviot
- Huntly
- Insch
- King Seat
- Methlick
- Newmachar
- Oldmeldrum
- Pitmedden
- Rhynie
- Rothienorman
- Tarves
7th February 2025
Household collections
We weren't able to collect bins from these areas (we hope to return on Monday, 10th February):
- Burnside Faichfield
- Dun-Bheagan
- Faichfield Croft
- Old Quarry House
- Parkhill Farm
- Sonas
Glass collections
We weren't able to collect bins from these areas (we won't be able to return for these):
- Douneside
- Dunecht
- Echt
- Kirkton of Skene
- Logie Coldstone
- Lumphanan
- Tarland
- Tornaveen
- Torphins
- Westhill
6th February 2025
Household collections
We weren't able to collect bins from these streets in Kintore (we hope to return on Friday, 7th February):
- Allandale Gardens
- Briggies Wynd
- Castle Road
- Castlefields Crescent
- Castlefields Gardens
- Castlepark Drive
- Castlepark Grove
- Castleview Avenue
- Castleview Close
- Castleview Court
- Castleview Place
- Craig Bank
- Deer’s Den
- Dinnie Place
- Forest Road
- Hallforest Avenue
- Hallforest Close
- Hallforest Crescent
- Hallforest Drive
- Henderson Crescent
- Henderson Drive
- Henderson Park
- Ladywell Road
- Lochburn Brae
- Lochburn Drive
- Mcfadden Crescent
- Mcfadden Park
- Ogilvie Crescent
- Price Close
- Price Drive
- Townhead Terrace
- Wellpark Gardens
- Wellpark Road
Trade collections
We weren't able to collect trade recycling in these areas (we hope to return on Monday, 10th February):
- Crudie
- Cuminestown
- Fyvie
- Rosehearty
- Sandhaven
- Turriff
5th February 2025
We weren't able to collect bins from these streets in Kemnay (we hope to return on Friday, 7th February):
- Kendal Road
- Paradise Road
4th February 2025
Household collections
We weren't able to collect bins in these areas (we hope to return on Friday, 7th February):
- Daviot:
- Kirkton Park
- Kirkstyle
- Wellbrae Terrace
- Wellpark
- St Combs
- Whitemyres
3rd February 2025
Glass collections
We weren't able to collect glass in these areas (we hope to return later this week):
- Belhelvie
- Blackburn
- Ellon
- Hatton of Fintray
- Kirkton of Skene
- Oldmeldrum
- Pitmedden
- Potterton
- Udny Green
- Udny Station
- Westhill
30th January 2025
Household collections
We weren't able to collect bins in these areas (we hope to return on Monday 3rd or Tuesday 4th February):
- Banff:
- Wood Street
- Braeheads
- George Street
- Birks
- Crombie Acres (we aim to return on 31st January)
- Dawsons (we aim to return on 31st January)
- Longmanhill
- Shalloch
Trade collections
We weren't able to collect bins in these areas (unless stated otherwise below, we will take extra on the next collection day):
- Aboyne (we will come back on Friday 31st January)
- Alford
- Banchory (we will come back on Friday 31st January)
- Bridge of Alford
- Daviot
- Dess (we will come back on Friday 31st January)
- Durno
- Insch
- Kincardine O'Neil (we will come back on Friday 31st January)
- Kirkton of Rayne
- Lethenty
- Lumsden
- Old Rayne
- Oyne
- Rhynie
- Whiteford
29th January 2025
Household collections
We weren't able to collect bins in these areas (we aim to come back on Friday 31st January unless stated otherwise below):
- Auchronie
- Ardo (we aim to come back on Saturday 1st February)
- Blackchambers
- Blairs:
- Auchlunies
- Heathcoat House lodge
- Bridge of Muchalls
- Cammachmore:
- Elsick Mill
- Mill of Kingcausie
- Cortins
- Craigie (we aim to come back on Saturday 1st February)
- Dunecht
- Fortnet
- Kemnay:
- Bennachie View
- Burnett Road
- Cairn Road
- Fraser Place
- Gordon Road
- Wood Gardens
- Kirkton of Skene
- Marshalls
- Methlick (we aim to come back on Saturday 1st February):
- Gight
- Kirkhill
- Riverside
- Muchalls:
- Stranathro Terrace
- Monduff Road
- Pheppie Road
- Dunnyfell Road
- Netherley: Netherley Lodge and Netherley House
- Newtonhill:
- Cranhill Place
- Murry Road
- Craig Place
- Hillhead Road
- Cranhill Brae
- Bettridge Road
- Skateraw Road
- Whiteland Road
- Headland Court
- Portlethen:
- Devenick Drive
- Hillside Terrace
- Bothiebrigs
- Old Portlethen Road
- Ury:
- North Lodge Ury
- Fishmyre
Trade collections
We weren't able to collect bins in these areas (we won't be able to come back, we will take excess on the next collection day):
- Cullerlie
- Dunecht
- Echt
- Midmar
- Westhill