Coronavirus (COVID-19)

View updates on coronavirus and council services. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.

Issues with our phones

We are having intermittent issues with our phone lines. We are working with our suppliers to resolve them. If you can't get through please hang up and re-dial. We apologise for any inconvenience caused.

Contact by phone

View office hours telephone numbers for our services and help to contact the council:

For out of hours, evenings and weekends view our emergency contact numbers.

Office hours telephone numbers

Please phone the appropriate number for your query. View Customer Services privacy notice (pdf 571KB).

Service Number
Benefits 03456 08 12 00
Council Tax, Business Rates and Payments Due 03456 08 12 01
Education and Leisure Facilities 03456 08 12 02
Housing 03456 08 12 03
Planning and Building Standards 03456 08 12 04
Roads, Parks and Open Spaces 03456 08 12 05
Social Care 03456 08 12 06
Waste and Environmental Health 03456 08 12 07
General Enquiries 03456 08 12 08
Adult protection concern 01467 533 100
Child protection concern 01467 537 111

Help for British Sign Language users

British Sign Language (BSL) users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting service.  Find out more on the contactSCOTLAND website