Coronavirus (COVID-19)

View updates on coronavirus and council services. If you are affected and need assistance, please visit Grampian Coronavirus (COVID-19) Assistance Hub.

Issues with our phones

We are having intermittent issues with our phone lines. We are working with our suppliers to resolve them. If you can't get through please hang up and re-dial. We apologise for any inconvenience caused.

Online services – pay, report, request


Pay your alcohol licence annual fee

Pay your business rates

Pay your Council Tax

Pay your housing rent

Pay your invoices

Pay for music tuition (if you received a payment request)

Pay a parking fine (Excess Charge Notice)

Pay for school meals, services and activities

Bins and recycling

Book a time slot at a household recycling centre

Check your bin dates

Report abandoned vehicles

Report a missed bin collection

Report dog fouling

Report fly-tipping

Request a bulky waste collection

Council and democracy

Contact the council online

Find your councillor

Make a comment, compliment or complaint

Make a community empowerment participation request

Make a Freedom of Information Request (FOI)

Watch council meetings


Report invasive plants

Request private water supply sample

Leisure, tourism and outdoors

Give feedback on parks and open spaces

Report an archaeological find

Planning and building

Apply for developer obligations fund

Check if you need a building warrant

Make a Fast Assessment Enquiry (FASE) for a building warrant application

Report a breach of planning control

Submit a building warrant application

Submit a planning application

Roads and travel

Apply for a disabled person's parking space

Apply for a resident parking permit

Apply for a school transport season ticket

Apply for or renew a Blue Badge

Check which routes we plan to grit

Hire a minibus

Make a grit bin request or report damage

Replace lost or stolen Blue Badge

Report a car park fault

Report a fault with an electric vehicle (EV) charger

Report a road or street light fault

Social care and health

Occupational therapy self-assessment

Report adult protection and support concerns

Request childcare training

Benefits and grants

Apply for a further education grant

Apply for a pupil travel grant

Apply for a sports facilities and club grant

Apply for discretionary housing payments

Apply for free school meals or school clothing grants

Apply to Scottish Welfare Fund

Benefits calculator and claim

Report a change in your circumstances - benefits

Request a backdated Housing Benefit or Council Tax Benefit


Apply for a reduction under the Small Business Bonus Scheme

Apply for empty property relief

Landlord reporting change of rate payer

Set up direct debit for your business rates

Tell us about business moving into Aberdeenshire

Tell us about business moving out of Aberdeenshire

Note an interest in a commercial property for sale

Council Tax

Apply for a single person Council Tax discount

Apply for a student Council Tax discount

Landlord reporting change of tenancy

Request a revised copy of your Council Tax bill

Set up direct debit for your Council Tax

Tell us you are moving into Aberdeenshire

Tell us you are moving out of Aberdeenshire

Tell us you are moving within Aberdeenshire


Apply for council housing

Report a non-emergency housing repair


Get help with myaccount registration, signing in or account details

Report an issue with myAberdeenshire services


Order birth, death, marriage and civil partnership certificates

Schools and learning

Apply for a nursery or early learning and childcare place

Apply for primary school place

Enrol in a music centre

Register for music tuition

Register for school pipe band

Register for youth orchestra


Donate to the Ranger Service